- CACI International (Chantilly, VA)
- …Tier 2/3 teams to address complex problems. As part of a globally integrated service center , you'll be expected to interface with government leadership, system ... mission-focused results. As a key member of the Integrated Service Center , the Frontline Account Manager will:...VMware. + Familiarity with enterprise monitoring tools such as HP OpenView or CA Concord. + HDI Customer Help… more
- CACI International (Springfield, VA)
- …in times of high call volume, first-level technical support in a 24x7 world-class service center , responding to inbound incidents and service requests via ... - Knowledge and understanding of Enterprise Management Systems including HP OpenView, and CA-based Concord allspark This position is...At CACI, we place character and innovation at the center of everything we do. As a valued team… more
- TEKsystems (Hampton, VA)
- Description Project Overview: Supporting Maine State-based Marketplace, Consumer Assistance Center . Provide customer service assistance for the State-run health ... and telephone skills Internet connectivity: Remote workers supporting contact center operations must have access to the internet via...must have access to the internet via their internet service provider by purchasing or maintain a service… more
- CACI International (Chantilly, VA)
- …the Database Administrator utilizing the NRO's records manager tool, HP Content Manager. **Responsibilities:** + Provide technical system administration support ... Federal laws and regulations + Support the daily administration of HP Content Manager, including providing engineering/configuration support of software patches,… more
- Kaeser Compressors, Inc. (Fredericksburg, VA)
- …includes all of Kaeser's gasoline / diesel-powered portable, air compressors - ranging from 15 hp to 600 hp . **The selected candidate will:** + Serve as primary ... point of contact for all technical sales and service support-related requests from internal teams, external sales groups,...holidays each year. We offer: + An on-site fitness center + Newly opening roof-top cafe with menu options… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …The Incident Manager will have experience managing incidents in a Network Operations Center or equivalent 24x7x365 operations center supporting the resolution of ... Establish and orchestrate bridge calls with emphasis on restoring service to users as quickly as possible, facilitate and...procedures. 10) Report on previous business day's Enterprise Operations Center call volume and SLAs to be incorporated into… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- ROLE DESCRIPTION: Seeking an Enterprise Operations Center (EOC) technician. The candidate will have experience demonstrating comprehensive knowledge of key tasks on ... using Enterprise Monitoring tools to identify and escalate data center infrastructure incidents through multiple communications mechanisms. This position supports… more
- Nightwing (Sterling, VA)
- …inventory location, movement, age, and turns. The HWE performs daily system data center rounds to monitor the data center infrastructure, coordinate response to ... and partner with other providers to rapidly resolve issues that impact service availability. The HWE supports system infrastructure build-outs (cage builds, overhead… more
- CGI Technologies and Solutions, Inc. (Reston, VA)
- …multiple tasks and priorities simultaneously * Familiarity with testing tools such as Mercury Quality Center or HP Quality Center is a plus * Professional ... to be directed to our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the US are contingent upon the… more
- CGI Technologies and Solutions, Inc. (Reston, VA)
- …strong grasp of Agile and Waterfall methodologies, and a passion for driving Testing Center of Excellence (TCoE) initiatives. You will also play a key role in ... efforts across multiple projects * Strong background in Testing Center of Excellence (TCoE) strategy and implementation * Hands-on...in using project management and testing tools such as HP ALM, Rally, and JIRA * Strong SQL skills,… more