- Northwell Health (Melville, NY)
- …limited to: + Typing various forms of correspondence + Taking inbound calls, scheduling appts, answering general inquiries, handling medication renewals, forwarding ... messages to practices + Scheduling appointments, meetings, etc. + Transmitting various documents using computer, mail, and/or fax + Recordkeeping + Maintaining files and filing systems + Taking meeting minutes + Receptionist duties + Maintaining office… more
- PenFed Credit Union (NY)
- …or platforms to include but limited to SalesForce, PenTeller, Knowledge, Hogan, inbound calls network, etc. + Actively networks within fields of membership to ... include local community, military installations, and affiliated partners to grow brand awareness. + Provide support to other Financial Centers to include working weekends and/or extended hours as required to operate the business. + Assist with any internal,… more
- Robert Half Office Team (Orangeburg, NY)
- …promptly to maintain satisfaction. * Support order entry processes and handle inbound and outbound calls professionally. Requirements * High school diploma or ... equivalent; additional training in customer service or administration is advantageous. * Strong communication skills paired with a positive attitude and attention to detail. * Excellent organizational abilities and capacity to multitask effectively. *… more
- Molina Healthcare (Buffalo, NY)
- …loads including, but not limited to, Configuration, Business Systems, Encounters ( inbound and outbound), Claims, Provider Services and Contracting. * Identifies ... issues, resolves problems and implements best practices.. **Job Qualifications** **Required Education** Bachelor's Degree or equivalent combination of education and experience **Required Experience** * 5-7 years managed care experience, including min. 2 years… more
- Broadview FCU (Albany, NY)
- …marketing vehicles such as mail, email (including nurture/drip marketing), events/webinars, inbound marketing, website as well as mobile, and variety of social ... networking vehicles. + Understand and can perform Market research and Competitive analysis . + Excellent verbal, written and auditory communication skills and interpersonal skills; presentation skills. + Flexibility to work morning, evening, and weekend events… more
- Cardinal Health (Albany, NY)
- …service as a representative of Cardinal Health at-Home + Support an inbound call queue, providing assistance in placing orders, searching products, processing ... returns, responding to order inquiries, providing delivery updates, and answering questions + Provide problem resolution for order issues in a timely manner **_Qualifications_** + High School diploma, GED or equivalent, or equivalent work experience, preferred… more
- Amazon (New York, NY)
- …owning Vendor Key Performance Indicators such as: Out of Stock rate, Total Inbound lead time, confirmation rates, including presenting insights, themes and trends to ... Senior Leadership team. -Strategically analyzing production and delivery lead-times, while optimizing operational excellence inputs such as EDI adoption, PO confirmations, efficient receive processes, and inventory placement. - Spearheading initiatives to… more
- M&T Bank (Getzville, NY)
- …and overdrawn Deposit Accounts. + Interact with customers via outbound calls, inbound calls and email correspondence. + Collaborate with direct management, business ... customers, sales and branch reps, and relationship managers to determine appropriate solutions which can include a recommendation for non-accrual and charge-off. + Initiate direct contact with business customers and all guarantors assessing the prospect of… more
- Paylocity (Rochester, NY)
- …The role involves meeting performance metrics through a combination of inbound and outbound interactions, including phone conversations, Zoom meetings, and email ... exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager assumes full responsibility for maintaining and enhancing client relationships. Location: Rochester, NY Compensation: Starting at $25/hour Reports… more
- Elevance Health (Latham, NY)
- …**How you will make an impact:** + For the MA Behavioral Health Helpline, takes inbound calls, texts and chats who may be in crisis. + Performs safety screenings and ... assessments to discern presence and acuity of risk to the safety of the individual or others. + Uses information provided by the caller and obtained during the screenings and assessments to accurately understand the individual's needs and develop a plan of… more