- Highmark Health (Buffalo, NY)
- …Highmark Inc. **Job Description :** **JOB SUMMARY** This job captures all inbound inquires for utilization management review from providers and pharmacies. The ... incumbent assesses the request, conducts all necessary research such as verifying benefit coverage for the member, and then creates the case (data entry) in Highmark's Utilization Management system for Prior Authorization clinical review. Ensures all accurate… more
- Amazon (Lancaster, NY)
- …the overall safety, quality and performance and customer experience of either Inbound or Outbound operations. * Will set and clarify requirements and expectations ... for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments. * Leverages the Operations and Area Managers by sourcing and nurturing ideas, and… more
- Stony Brook University (Stony Brook, NY)
- …unique document types using patient identifiers and encounter data across multiply inbound platforms. Verify the accuracy and completeness of scanned images; perform ... 100% quality control activities. Ensure timely upload of documents to the electronic health record (EHR) system (Cerner Power Chart). Follow all HIPAA and hospital policies regarding patient confidentiality and record handling. Communicate with supervisors as… more
- Aston Carter (Colonie, NY)
- …inquiries promptly and collaborate with other teams when needed. + Handle inbound calls to support overall member experience. + Apply a consultative, needs-based ... approach to recommend products and services. + Open new memberships, accounts, and loans; process related transactions. + Refer members to specialists for financial planning, insurance, and business services. + Support branch operations including ATM balancing… more
- Healthfirst (NY)
- …Escalates calls to appropriate departments which may include but is not limited to inbound //outbound calls on behalf of Care Managers + Manages a large volume of ... tasks and caseloads from multiple queues + Meets//Exceeds all performance, quality and productivity measures + Builds sustainable relationships of trust through open and interactive communication with internal and external customers + Documents accurate member… more
- Amazon (New York, NY)
- …quickly gain confidence and early traction. - Manage programs that surface organic inbound creators and triage them for dedicated or scaled support. - Build trust ... with creators as they grow, champion Twitch within the creator community, and surface insights that shape the Partnerships roadmap and long-term creator success Perks * Medical, Dental, Vision & Disability Insurance * 401(k) * Maternity & Parental Leave *… more
- Monroe Ambulance (Rochester, NY)
- …and more! POSITION OVERVIEW The Dispatcher is responsible to handle and triage inbound calls for service, evaluate the nature of the request, and dispatch ... appropriate resources according to the standard operating procedures, consistent documenting of calls based on Monroe Ambulance standards. This position demands a high degree of situational awareness. The dispatcher is critical to the safety of our employees… more
- Edward Jones (Olean, NY)
- …Requirements** + **Client Service:** Provide exceptional service to clients via inbound and outbound calls, email, and in-person interactions. Respond to inquiries, ... resolve issues, and ensure an exceptional experience. Develop and maintain strong relationships with clients, referral sources, and internal client support team members. + **Account Management:** Aptitude to learn and understand the financial services… more
- Reyes Holdings (Harriman, NY)
- …orders to the loading dock area of the warehouse + Accurately receive inbound products, replenish and manage inventory as needed + Perform pre-shift equipment checks ... and safely operate powered industrial equipment within the warehouse + Perform basic sanitation duties to maintain a clean and safe warehouse environment, such as clearing aisles of debris and stacking empty pallets + Other duties as assigned Required… more
- Lowe's (Syracuse, NY)
- What You Will Do * Unload and receive inbound shipments from distribution centers and vendors (appliances, grills, OPE, etc.) * Stage next-day and future delivery ... items from or for external delivery teams (XDT) * Load and ship outbound freight to DCs and reverse vendors (eg, Outlet, Liquidity) * Complete product assembly and conduct pre-delivery inspections * Maintain a clean, organized, and safe work environment *… more