- Transdev (Garden City, NY)
- …and will be used in employee evaluation sessions. RESPONSIBILITIES: + Receive inbound client calls. + Book reservations for paratransit service. + Provide prompt ... and courteous customer service to inquiries from the general public. + Work closely with the dispatchers to ensure on-time performance and efficiency of service. + Verify and update passenger information, locations, addresses, and special comments using system… more
- Mizuho Corporate Bank (New York, NY)
- …and adhere to our overall strategy + Support collection of materials for inbound requests (eg, IT GRC, Head Office, regulators) and document as necessary + ... Provide monthly reporting on key areas such as key accomplishments, budget forecasts; identify and escalate issues as needed + Manage multiple projects, with analytical thinking, planning, and problem solving to deliver positive results for the organization +… more
- Meta (New York, NY)
- …for large scale integrated creative campaigns 10. Manage workflow for inbound and outbound projects, integrated production budgets and approvals, requirements for ... strategic sourcing and procurement, and the development of high-quality assets, often with tight deadlines 11. Maintain brand integrity across all project deliverables, working closely within Design, Legal and Product guidance 12. Mobilize the team towards… more
- IQVIA (New York, NY)
- …accounts including outbound calls to enhance product knowledge and use with key customers, inbound calls to aid in the client resource allocation to meet the needs ... of key offices, educate via Zoom, and or live face to face within the lung cancer key stakeholder community to promote the proper use of the oncology portfolio. The Hybrid Sales Specialist will have responsibilities in a variety of Sales, Customer Service, and… more
- Amneal Pharmaceuticals (Brookhaven, NY)
- …reordering thresholds, and parts history + Track and receive inbound parts orders. Maintain documentation including part specifications, vendor certifications, ... material compatibility, and equipment Bill Of Materials (BOMs). + Coordinate with Maintenance Technicians and Engineers to ensure timely availability of required parts for PMs, repairs, and project work. + Train and mentor junior staff or technicians on parts… more
- Live Nation (Brooklyn, NY)
- …Functions: . Deliver exemplary customer service to maintain customer loyalty. Answer inbound calls or in person inquiries to resolve our customer concerns through ... analysis to determine the most effective resolution. . Adapt to customer needs ensuring that they are understood, and appropriate action is taken to meet and exceed their expectations. . Refer unresolved customer grievances to designated departments for… more
- Adelphi University (Garden City, NY)
- …track and distribute documents to appropriate inter-office staff. Assist with inbound mail and document tracking and external mailing campaigns. + Review, ... assess and remove financial aid holds/registration blocks and late payment fees, where appropriate. + Advise students on third party and self-service programs used by the university such as Bank Mobile, Gallagher (health insurance), Payment Plans, CLASS,… more
- Dal-Tile Corporation (Bethpage, NY)
- …and transportation management. + Provides customer service for a high volume of inbound calls using ACD (Automated Call Distribution). + Responsible for keying in ... orders, processing faxes, and preparation of reports. + Interfaces with various groups including, but not limited to, internal teams and SSCs, to address customer inquiries and order issues from order entry to order delivery. + Participates in special projects… more
- Bausch + Lomb (Rochester, NY)
- …reserve assessments, and inventory valuation accuracy. + Monitor and evaluate inbound and outbound freight costs; ensure accurate accounting and identify cost-saving ... opportunities. + Ensure SOX compliance through documentation, maintenance, and testing of internal financial controls related to reporting, inventory, procurement, and capital expenditures. + Partner cross-functionally to identify and drive cost reduction… more
- New Era LLC (Buffalo, NY)
- …solutions that provide accurate and timely information + Develop forecast plans for inbound and outbound workflows to be presented to Leadership focusing on process ... improvement, efficiencies and cost savings + Work with leadership to develop capacity plans and staffing projections + Responsible for customer chargeback review and developing corrective action plans + Oversee management activities of staffing levels around… more