- Saratoga Hospital (Saratoga Springs, NY)
- …and processes. + Referral and Authorization Specialists will be cross-trained to support inbound phones as needed. What You Bring + High school graduate or GED. ... + At least two years in a medical office or insurance company environment, experience with prior authorizations and referrals required. Medical terminology certificate preferred. + Strong communication and teamwork skills + Commitment to providing… more
- Premier Medical Group of the Hudson Valley (Poughkeepsie, NY)
- …compassionate care through telephonic nursing support. This role includes answering inbound calls, managing routine and urgent medical inquiries, offering patient ... education, and coordinating care with healthcare providers, staff, and family members. The LPN will use clinical judgment to support patient needs and facilitate effective communication across the care team. Position requires excellent customer service skills… more
- The Walt Disney Company (New York, NY)
- …incidents and new product launches + Triage, respond to, and de-escalate inbound escalations (tickets) promptly while maintaining a high standard of professionalism ... and client satisfaction + Investigate complex issues, diagnose product bugs, and resolve requests + Help develop strong partnerships with sales, support, engineering, and product management to drive focus on strategic and tactical channel objectives + Maintain… more
- Humana (Albany, NY)
- …needs have been assessed and addressed. The Support SS may also receive inbound calls from members needing additional assistance. This role is also responsible for ... assessing the member to determine if a referral to any other discipline is needed depending on member's individualized needs. Creating and updating member care plans may be required. Documentation in the member's record is required to ensure CMS compliance,… more
- Dow Jones (New York, NY)
- …with customers. + Generate and qualify leads through networking, cold-calling, and inbound marketing efforts + Negotiate and close deals to meet and exceed ... revenue targets. + Conduct virtual and in-person meetings with clients to establish relationships and drive new opportunities into pipeline + Manage pipeline via Salesforce + Provide training, resources, and best practices to maximize adoption + Address… more
- Meta (New York, NY)
- …and drive complex cross-company initiatives. This role is responsible for leading inbound and outbound product marketing initiatives. You will be responsible for ... influencing product strategies and positioning for target audiences, leading go-to-market efforts that drive awareness and adoption, and working cross functionally with partners throughout the company. If you are a strategic, consumer-focused marketer who is… more
- Broadview FCU (Albany, NY)
- …data-driven coaching, and relationship management. + Expertise in managing inbound /outbound sales operations and overseeing account and loan origination processes. ... + Demonstrated ability to build and manage performance dashboards that translate KPIs into strategic action. + Deep understanding of afinity-based partnerships + Exceptional leadership, communication, and strategic thinking capabilities. + Bachelor's degree in… more
- New York State Civil Service (Schenectady, NY)
- …Representative 2, duties may include, but are not limited to the following:* Answer inbound calls from taxpayers and select state agencies in a timely and friendly ... manner.* Provide excellent customer service while safeguarding confidential information.* Evaluate problems, inquiries and complaints of the callers and provide proper solutions to them.* Research needed information using available and provided resources.*… more
- KPH Healthcare Services, Inc. (Syracuse, NY)
- …Responsible for Foundation Assistance management + Responsible as a backup for inbound /outbound calls as required + Responsible for accurately selecting billing and ... shipping methods for incoming patient orders + Provide clinical services in TherigySTM + Provides resolution to customer service issues to ensure member satisfaction + Work with members to provide resolution to payment related issues on accounts/orders +… more
- Lineage Logistics (Conklin, NY)
- …to move the pallet to the scheduled door to ship + Move pallets from the inbound dock door to locations inside the warehouse to be put away + Find products requested ... in work orders + Change over pallets for picking, visually review items for damages or flaws; document and report damages to lead/supervisor + Confirm all pallets being hauled into the warehouse or dock doors are wrapped to the top **ADDITIONAL DUTIES AND… more