- M&T Bank (Williamsville, NY)
- …as voice of the Bank by providing an outstanding service experience for inbound and outbound customer servicing events. Responds to incoming requests for information ... requests across business lines. Offers basic sales solutions for customer needs on inbound and/or outbound calls and refers complex customer needs to the appropriate… more
- Nestle (Ronkonkoma, NY)
- …minimal supervision. In this engaging position, you will manage inventory tasks, conduct inbound (IB) and outbound (OB) analyses, and serve as a subject matter ... through the SWOP/SAP EWM Warehouse Management System for all inventory, inbound (IB), and outbound (OB) functions, including picking, loading, and receiving.… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …Analyst will be a member of the fully remote team, responsible for inbound and outbound communications with issuers related to verification of Marketplace insurance ... through both phone and email communications. Support Analysts will respond to inbound calls and emails and complete outreach as necessary. The Support Analyst… more
- Healthfirst (NY)
- **Job Description** **Duties and Responsibilities** **SHP Renewal Line: ( Inbound /Outbound)** Handle inbound and outbound calls to and from customers to address ... an accredited institution plus 1 year of related work experience including inbound and outbound call center within a healthcare environment. Work experience within… more
- University of Rochester (Rochester, NY)
- …multiple work-flow protocols. ESSENTIAL FUNCTIONS - Answers large volume of inbound inquiries by phone, email, and other electronic interfaces. Follows prescribed ... are resolved/documented. - Anticipates, prioritizes, and maintains a balance between inbound and outbound activity, as well as other clerical and/or administrative… more
- Actalent (New York, NY)
- …and guidance on using their kits. The role includes handling inbound calls, offering exceptional customer service, and accurately collecting patients' vitals. ... + Assist patients with the use of their telehealth kits. + Handle inbound calls efficiently and provide excellent customer service. + Ensure accurate collection and… more
- DoorDash (New York, NY)
- …candidate submitted applications. We began using Covey Scout for Inbound (https://getcovey.com/product/covey-scout- inbound ) from August 21, 2023, through ... December 21, 2023, and resumed using Covey Scout for Inbound (https://getcovey.com/product/covey-scout- inbound ) again on June 29, 2024. The Covey tool has been… more
- DoorDash (Buffalo, NY)
- …candidate submitted applications. We began using Covey Scout for Inbound (https://getcovey.com/product/covey-scout- inbound ) from August 21, 2023, through ... December 21, 2023, and resumed using Covey Scout for Inbound (https://getcovey.com/product/covey-scout- inbound ) again on June 29, 2024. The Covey tool has been… more
- MetLife (Oriskany, NY)
- …/ Central NY Summary of Responsibilities Our Customer Care Advocates handle inbound customer service inquiries via the telephone and/or email and resolves complex ... The candidates selected for this position will be providing customer service to inbound customers calling our 800 number. MetLife has the highest expectations for… more
- DoorDash (New York, NY)
- …candidate submitted applications. We began using Covey Scout for Inbound (https://getcovey.com/product/covey-scout- inbound ) from August 21, 2023, through ... December 21, 2023, and resumed using Covey Scout for Inbound (https://getcovey.com/product/covey-scout- inbound ) again on June 29, 2024. The Covey tool has been… more