- Zurich NA (Santa Fe, NM)
- Inbound , Claims Call Center Representative 126049 Zurich is a leading multi-line insurer that serves its customers in global and local markets. Zurich's ... self-motivated Customer Care Professionals to join our dedicated Claims Call Center team in (enter month and date). If...and 10 Mbps down Preferred Qualifications: + 6 months call center experience + Strong data entry skills and… more
- Mass Markets (Las Cruces, NM)
- …+ Lead a team of 15-25 entry-level front-line customer service agents responsible for inbound call handling. + Responsible for coaching and developing reports on ... excellent communication skills, we need your help in managing call center customer service agents. While your team operate...activity and development of 15-25 representatives within a complex call center environment. In this role, you will be… more
- Mass Markets (Mesilla, NM)
- …Lead a team of 15-25 entry-level front-line customer service agents responsible for inbound and outbound call handling. + Responsible for coaching and developing ... as a trusted partner in the industry. We are looking for experienced call center contact tracing supervisors to support commercial and public sector clients.… more
- ASM Research, An Accenture Federal Services Company (Santa Fe, NM)
- **SHIFT HOURS:** **8:00AM-4:30PM EST** Responsible for routine/basic inbound call , outbound call , email, and web chat services, as well as back-office ... processing and identifying and resolving processing issues. + Supports inbound calling, outbound calling, email, web chat and outreach...communication will require a manual process to link the call to the open case. All cases shall be… more
- Teleperformance USA (NM)
- …or more of the following:** + **More than six (6) months experience as an inbound call center customer service representative** + **More than six (6) months ... to drive improved performance.** + **Coach and update Agents/Representatives via call calibrations, one-on-ones, live side-by-sides, huddles, team meetings, etc.** +… more
- Cognizant (Santa Fe, NM)
- …percentages for the customer base. This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and ... is required + At least 2 years of Customer Service experience + Previous call center experience is preferred but not required + Previous experience in foodservice or… more
- ASM Research, An Accenture Federal Services Company (Santa Fe, NM)
- Responsible for intermediate level inbound call , outbound call , email and web chat services, as well as back-office services. Applies skills and experience ... to show a focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Maintains end-to-end responsibility for customer's support needs providing timely, reliable, and courteous service. + Provides monitoring support and… more
- Cardinal Health (Santa Fe, NM)
- …timely service as a representative of Cardinal Health at-Home + Support an inbound call queue, providing assistance in placing orders, searching products, ... processing returns, responding to order inquiries, providing delivery updates, and answering questions + Provide problem resolution for order issues in a timely manner **_Qualifications_** + High School diploma, GED or equivalent, or equivalent work… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW INBOUND CUSTOMER SERVICE OPENINGS We are looking for inbound customer service agents to support projects for a wide variety of clients. You ... will be responsible for answering inbound calls, handling customer questions and complaints, and seizing...a courteous, timely, and professional manner + Ensure first call resolution through problems solving and effective call… more
- Extra Space Storage (Rio Rancho, NM)
- …eligible.** **Due to this position being in high demand, we ask that you do not call any Extra Space Storage site to follow up on your application. Contacting us via ... the place for you! We are looking for full-time ** Inbound Sales Representatives.** Don't like cold calling? Neither do...like cold calling? Neither do we - our customers call us with a need for storage. Your job… more