- Concentrix (Santa Fe, NM)
- …ROLE** As a Customer Support Representative working from home, you will: + Provide inbound and outbound customer support using a call flow guide + ... Representative-Remote works from home and interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending… more
- Mass Markets (Las Cruces, NM)
- …be the voice of some of the world's most recognized brands handling inbound calls, resolving basic technical issues, and assisting customers with product and ... outlook to work each day. Key Responsibilities: + Manage inbound and outbound calls in a courteous, timely, and...manner + Troubleshoot and resolve customer issues, aiming for first- call resolution + Research internal systems to locate missing… more
- Mass Markets (Las Cruces, NM)
- …to join our growing team immediately! In this role, you'll handle inbound calls, troubleshoot basic technical issues, build strong customer relationships, and ... and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Handle inbound and outbound calls in a professional and friendly manner. + Resolve… more
- Cardinal Health (Santa Fe, NM)
- …problem-solving, research and problem/dispute resolution. **_Job Summary_** Responsible for answering inbound calls from customers to place orders or reorders of ... order issues, researching accounts and providing resolutions in a high-volume call center. The Representative II, Customer Service Operations processes orders for… more
- Mass Markets (NM)
- …and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Handle inbound customer calls in a courteous, timely, and professional manner + ... and managerial for resolution as needed + Ensure first call resolution through problems solving and effective call... call resolution through problems solving and effective call handling + Follow the processes of the Client… more
- Mass Markets (NM)
- …a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Handle inbound and outbound contacts in a courteous, timely, and professional manner ... (VoIP Phone) service disruptions with a focus on first call resolution by problem solving and effective call... call resolution by problem solving and effective call handling + Ownership of resolving the customers reason… more
- Cardinal Health (Santa Fe, NM)
- …particular needs of an individual patient. **_Responsibilities_** + Responsible for handling inbound and outbound calls, with ability to determine needs and provide ... one call resolution + Create and complete accurate referrals and...on policy or procedural changes + Manage workload of inbound faxes (if applicable) + Investigate and resolve patient/physician… more
- Sharecare (Santa Fe, NM)
- …visit www.sharecare.com . **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a ... of customer service always extending courtesy and professionalism. The CSR handles inbound customer service inquiries and problems via the telephone and email while… more
- Sharecare (Santa Fe, NM)
- …visit www.sharecare.com . **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a ... of customer service, always extending courtesy and professionalism. The CSR handles inbound customer service inquiries and problems via the telephone and email while… more
- Sharecare (Santa Fe, NM)
- …Functions:** Participating in the following types of telephonic calls: + Engagement ( inbound and outbound)- contacting eligible participants to inform them of the ... offering and enroll them in the program + Coaching ( inbound and outbound)- providing individualized behavior change coaching to...enrolled in coaching, but do not have a scheduled call + Coordinate delivery of services and care with… more