- Northwell Health (Melville, NY)
- …Manages patient calls to the Health System's enterprise-wide centralized call center. Assists with appointment scheduling, messaging physicians (test results, ... to provide best-in-class patient experience through the Health System's centralized call center. Performs a variety of technical service/support duties that may… more
- City of New York (New York, NY)
- …health crises or seeking mental health support. Drawing upon their expertise in call center operations, as well as their analytical and clinical skills, the manager ... and oversee the application of quality assurance standards for NYC 988 Crisis call center and other assigned programs. - Assign, supervise and monitor the daily… more
- Aspen Dental (Albany, NY)
- …book an appointment orlearn about Aspen Dental services, + Answer inbound calls in a high-volumeenvironment, while compassionately handling questions/concerns + ... appointment acceptance and customer care to reach individual and call center goals. + Additional duties as assigned by...center goals. + Additional duties as assigned by the Call Center Leadership team **Job** **Requirements:** + High School… more
- City of New York (New York, NY)
- …texts to/from DOHMH's behavioral health contact center. This includes listening to call recordings and reviewing text/chat transcripts as well as end-to-end call ... a standardized tool to a statistically valid sample of inbound and outbound calls be responsible for compiling the...to address deficiencies. - Ongoing monitoring and rating of call center counselor and peer support specialist performance using… more
- Ryder System (Bronx, NY)
- …right Fuel Island Attendant to join us at Ryder in Bronx, New York For More Info Call Jenny or Text "Bronx SE" to ### Hear it from a Ryder Technician Employee Here: ... pm Apply Here with Ryder Today For More Info Call Jenny or Text "Bronx SE" to ### +...wash and detail vehicles + Perform multi-point inspection on inbound units as required by company policies and procedures;… more
- Ryder System (Camden, NY)
- …Fuel Island Attendant to join us at Ryder in Camden, New York For More Info Call William or Text "Camden SE" to ### Hear it from a Ryder Technician Employee Here: ... pm Apply Here with Ryder Today For More Info Call William or Text "Camden SE" to ### We...wash and detail vehicles + Perform multi-point inspection on inbound units as required by company policies and procedures;… more
- SolomonEdwards (Albany, NY)
- …Experience Specialist I for one of its mortgage clients to operate in a call center environment supporting consumer direct lending. You will act as the primary ... MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate. -...environment as a customer success advocate. - Answer high-volume, inbound calls or texts from current customers promptly. -… more
- Vail Resorts (NY)
- …and emaill) and actively contribute to the overall experience of our guests. Inbound calls offer a variety of sales inquiries, general information about our products ... of urgency and recognizes the importance of adhering to call center and customer service standards. + Ability to...service standards. + Ability to work well with the call center team as a whole. This means actively… more
- Transdev (Garden City, NY)
- …of individuals including the elderly and persons of disability in a demanding call center environment. Work involves a large amount of verbal communication, by ... software applications and phone system. Position is under the direct supervision the Call Center Manager. All telephone calls are recorded and monitored for quality… more
- Bausch + Lomb (Rochester, NY)
- …within regulatory guidelines, for North America. **Responsibilities** + Receive inbound activity through phone, mail, Internet, or other electronic channels ... information. + Enter consumer information and document the nature of the call into the designated complaint management system. Classify product complaint and Adverse… more