- MSC Industrial Supply Co. (Southfield, MI)
- …center environment using various inbound interaction types, the Senior Customer Care Omnichannel Representative must exceptional individual performance and ... service & effortless experiences in accordance with MSC standards to ensure customer satisfaction, account retention and revenue generation. - Utilizes strong… more
- MSC Industrial Supply Co. (Southfield, MI)
- … Care **Work Location :** Southfield, MI - **BRIEF POSITION SUMMARY:** The Representative , Customer Care Regional Omnichannel is responsible for handling ... and train other Regional Omnichannel Representatives. **DUTIES and RESPONSIBILITIES:** + Answers inbound sales and service customer calls and emails to process… more
- Suburban Propane (Brighton, MI)
- … Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As ... main point of contact for our customers by handling inbound and outbound sales and service related calls and...and performing administrative functions ensuring the highest level of customer service, quality, efficiency and accuracy in all that… more
- Percepta (Dearborn, MI)
- …bring first-class service across each market we support. As a **Spanish Bilingual Customer Care Representative /Guides** in **Dearborn, MI** you'll be a part of ... creating and delivering amazing customer experiences, while also enjoying the satisfaction of being...be cross trained to support the functions. * Provide inbound helpdesk support for member, dealer, and region employees… more
- Teleperformance USA (MI)
- …varying questions, issues, and concerns.** + **Handle and carefully respond to all inbound and outbound customer inquiries** + **Provide excellent customer ... **Category :** ** Customer Service/Support** **About TP** **TP is a global,...is the limit!** **Your Responsibilities** **As a Licensed Insurance Representative , your main responsibility is to find innovative ways… more
- MSC Industrial Supply Co. (Southfield, MI)
- …with follow up if service levels will not be met " -- -Answers inbound customer calls and emails to process orders, troubleshoot issues, collaborates with ... that delivers a superior customer experience to build customer trust and drive retention " -- -Cross-functional communication with Level 2 Tech Support to… more
- McLaren Health Care (Shelby Township, MI)
- …6. Handles inbound and outbound calls with the goal of growing business, customer satisfaction, and customer retention , providing ease of access to ... + High school diploma or equivalent + 1-year experience in a customer service role or health care industry. **_Preferred:_** + 2-years previous experience… more
- American Red Cross (Detroit, MI)
- …and for meeting qualitative performance standards. Routinely evaluate and monitor inbound and outbound calls. Assure adherence to budget and manage finances ... recruitment, selection, placement, training, utilization, timekeeping, performance evaluation, recognition, retention , promotion, transfer, and dismissal. **3:** Serve as a… more
- Ryder System (Roseville, MI)
- …will support the shop management process and assist in cost savings, customer retention , and metric-based initiatives. This requires the Manager Trainee ... ", & one of "Reader's Choice Excellence Awards (https://newsroom.ryder.com/news/news-details/2022/Ryder-Voted-Among-Top-10-3PLs-in-Readers-Choice-Excellence-Awards-by- Inbound -Logistics/default.aspx) " by _Inbound Logistics._ What about our… more
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