- Monro Muffler/Brake (Fairport, NY)
- …Destination Monro -Your Career is Here! The Inside Sales & Guest Service Representative is responsible for making outbound calls to guests who recently received ... services, and schedule return appointments. In addition, this role handles inbound and outbound guest service communications to resolve issues, answer questions,… more
- M&T Bank (Williamsville, NY)
- …as voice of the Bank by providing an outstanding service experience for inbound and outbound customer servicing events. Responds to incoming requests for information ... requests across business lines. Offers basic sales solutions for customer needs on inbound and/or outbound calls and refers complex customer needs to the appropriate… more
- Casella Waste Systems Inc. (Rochester, NY)
- ## Position Summary The Inside Sales Representative is responsible for driving revenue growth through proactive customer acquisition, retention , and service ... assigned accounts to ensure customer satisfaction, loyalty, and long\-term retention \. + Manages contracts and account profitability, proactively monitoring activity… more
- Robert Half Accountemps (Rochester, NY)
- Description We are looking for a skilled Recovery Representative I (Tier II) to join our team in Rochester, New York. In this long-term contract role, you will play ... compliance. * Implement recovery strategies and guidelines to maximize revenue retention . Requirements * Proven experience in collections, customer service, finance,… more
- M&T Bank (Williamsville, NY)
- **Contact Center Service Representative ** **Location:** **Williamsville, NY** **Work Arrangement:** This is an 100% on-site position for the first 3 months -** **Job ... as voice of the Bank by providing an outstanding service experience for inbound and outbound customer servicing events. Responds to incoming requests for information… more
- Paylocity (Rochester, NY)
- …The role involves meeting performance metrics through a combination of inbound and outbound interactions, including phone conversations, Zoom meetings, and email ... adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction. + Leverage Resources - Appropriately leverage resources to… more
- Suburban Propane (Ticonderoga, NY)
- …play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will ... serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, determining… more
- The Gleason Works (Rochester, NY)
- …efficient and timely manner + Responsible for the hiring, development, and retention of staff in support of continuous improvement, succession planning, and future ... with internal customers on inventory and fulfillment issues + Responsible for inbound /outbound freight and small parcel activity and continued improvements + In… more
- MSC Industrial Supply Co. (Bronx, NY)
- …in accordance with MSC standards to ensure customer satisfaction, account retention , and revenue generation using all tools available. + Communicates customer ... each essential duty satisfactorily. The requirements listed below are representative of knowledge, experience level and abilities required. Reasonable accommodations… more
- Citigroup (New York, NY)
- The Sales Support Representative SAFE Act is an entry level position responsible for participating in a range of sales support activities including analysis of sales ... to sales people and client segments. **Responsibilities:** + Answer, route, or handle inbound sale leads efficiently and with a high level of client satisfaction +… more