• Contact Center Specialty Service…

    M&T Bank (Williamsville, NY)
    …as voice of the Bank by providing an outstanding service experience for inbound and outbound customer servicing events. Responds to incoming requests for information ... requests across business lines. Offers basic sales solutions for customer needs on inbound and/or outbound calls and refers complex customer needs to the appropriate… more
    M&T Bank (09/10/25)
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  • Senior Contact Center Representative

    Amalgamated Bank (New York, NY)
    Amalgamated Bank is seeking a Sr. Contact Center Representative ! This is a highly visible, high-impact team responsible for every aspect of the consumer and business ... inbound and outbound client experience. You will partner with...optimal experience in any situation. The Sr. Contact Center Representative will handle everything from general banking questions to… more
    Amalgamated Bank (08/26/25)
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  • Contact Center Service Representative…

    M&T Bank (Williamsville, NY)
    **Contact Center Service Representative ** **Location:** **Williamsville, NY** **Work Arrangement:** **This is an 100% on-site position for the first 3 months** **-** ... as voice of the Bank by providing an outstanding service experience for inbound and outbound customer servicing events. Responds to incoming requests for information… more
    M&T Bank (09/18/25)
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  • Client Services Representative

    Paylocity (Rochester, NY)
    …The role involves meeting performance metrics through a combination of inbound and outbound interactions, including phone conversations, Zoom meetings, and email ... adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction. + Leverage Resources - Appropriately leverage resources to… more
    Paylocity (08/13/25)
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  • Fraud & Dispute Specialist

    Trustco Bank (Schenectady, NY)
    …Responsibility:** No **SUMMARY:** The Fraud and Dispute Specialist responds to inbound and outbound phone calls from Bank customers regarding debit card ... providing any information. + Proper filing required daily for file retention . **REQUIRED EDUCATION/EXPERIENCE:** + High School Diploma or equivalent education or… more
    Trustco Bank (09/23/25)
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  • Operations Management Trainee

    Ryder System (Ronkonkoma, NY)
    …support the shop management process and assist in cost savings, customer retention , and metric-based initiatives. This requires the Manager Trainee to work cross ... ", & one of "Reader's Choice Excellence Awards (https://newsroom.ryder.com/news/news-details/2022/Ryder-Voted-Among-Top-10-3PLs-in-Readers-Choice-Excellence-Awards-by- Inbound -Logistics/default.aspx) " by _Inbound Logistics._ What about our… more
    Ryder System (09/12/25)
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  • In-Plant Solutions Specialist

    MSC Industrial Supply Co. (Elma, NY)
    …in accordance with MSC standards to ensure customer satisfaction, account retention , and revenue generation using all tools available. + Communicates customer ... perform each essential duty satisfactorily.-The requirements listed below are representative of knowledge, experience level and abilities required. Reasonable… more
    MSC Industrial Supply Co. (09/07/25)
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  • Mortgage Sales Assistant - Hybrid

    Citigroup (New York, NY)
    The Sales Support Representative SAFE Act is an entry level position responsible for participating in a range of sales support activities including analysis of sales ... to sales people and client segments. **Responsibilities:** + Answer, route, or handle inbound sale leads efficiently and with a high level of client satisfaction +… more
    Citigroup (08/27/25)
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