- MetLife (Tampa, FL)
- …saturation. * Define control-as-code patterns embedded within ServiceNow workflows for Change, Incident , Problem , Release, and Access Management . * Create ... stabilization logic such as autoscale, route shifts, job controls, controlled rollbacks, and safety limits. * Partner with domain architects and L3 SMEs to align safe automation boundaries and system-level design constraints. * Develop diagnostic correlation… more
- Pacific Northwest National Laboratory (Tallahassee, FL)
- …and guidance to peers and stakeholders. + Participate in production support and service management activities ( incident , problem , and change), as needed. HCM ... Engagement, Operational Systems, Communications and Information Technology, and Performance Management . At PNNL, our Computing and Information Technology organization… more
- Citigroup (Tampa, FL)
- …experience. + Deep understanding of best practices across Incident , Problem , Change, Knowledge, and Request Management and familiarity with reporting/metrics ... Citi's IT Service Management (ITSM) organization supports hundreds of thousands of...to deliver on its business-driven priorities. The IT Service Management Request Management Process Analyst is a… more
- Hagerty Consulting, Inc. (FL)
- …such as prior experience in an Emergency Operations Center (EOC), on an Incident Management Team (IMT), Planning Section, or similar. + Demonstrated ... consulting firm. Known for its public spirit, innovative thinking, problem -solving, and exceptional people, Hagerty is sought after to...understanding of National Incident Management System (NIMS), Incident … more
- Hagerty Consulting, Inc. (FL)
- …+ Experience working in an Emergency Operations Center (EOC) or as part of an Incident Management Team (IMT), ideally working as a part of a Planning Section ... a previous disaster. + Leadership or management experience in an emergency management environment. + National Incident Management System (NIMS) … more
- Intercontinental Exchange (ICE) (Jacksonville, FL)
- …limit their impact. Troubleshooting and fault isolation to restore service when necessary. + Problem Management + Solutions for Incident Management from ... the business to facilitate effective handling of service outages. **Responsibilities** + Incident Management + Proactive checkouts and monitoring to avoid… more
- CVS Health (FL)
- … Lead must champion AI technologies-both conversational and generative-to transform incident management practices. Success in this role requires visionary ... + Conduct timely and thorough root cause analyses, collaborating closely with problem management . + Integrate lessons learned into process improvements and… more
- Hagerty Consulting, Inc. (FL)
- …Office Suite products (including Word, PowerPoint, Excel, Teams, and SharePoint). + National Incident Management System (NIMS) Incident Command System (ICS) ... Emergency Management Specialists: Response Cadre **Department:** Response **Location:** ,...consulting firm. Known for its public spirit, innovative thinking, problem -solving, and exceptional people, Hagerty is sought after to… more
- PagerDuty (Tallahassee, FL)
- …of Product Management , set the strategic direction with your peers leading Incident Management and AIOps, and inspire a high-performing team to deliver ... + Experience building and delivering business results from AI/ML, observability, or incident management products. + Experience scaling product ecosystems through… more
- Datavant (Tallahassee, FL)
- …and refine ITSM processes-including incident , request, change, problem , knowledge, and configuration management -ensuring efficiency, cross-team adoption, ... planning and execution across technology deployment, endpoint engineering, IT asset management (HAM & SAM), ITSM processes, and tooling-including full ownership of… more
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