- Cognizant (Plano, TX)
- …in IT support, customer service, or technical support. . Experience with ITIL processes ( Incident , Problem , Change Management ). . Proficient in Java and any ... downtime and enhance efficiency. Key responsibilities: . Monitoring & Alerting. . Incident Management . . Troubleshooting. . Root Cause Analysis. . Automation.… more
- Jacobs (Dallas, TX)
- …administration (eg, workflows, scripting, integrations). * Familiarity with ITIL processes (eg, Incident , Problem , Change Management ). * Knowledge of ... high-quality solutions on the ServiceNow platform. Responsibilities: * Work Management : Prioritize, organize, and manage incoming ServiceNow-related tasks, including… more
- NTT America, Inc. (Plano, TX)
- …the management and oversight of service delivery processes, which may include incident management , problem management , request management , ... and administers ITIL based service support and/or technical account management in the coordination of incident ownership and client account management on a… more
- Scotiabank (Dallas, TX)
- …security, technology resilience, third party management , cloud computing, project management , incident / problem /change management , networks, and ... all technology risk domains, including Cyber Security, Data Privacy, Software Lifecycle Management , Capacity, Incident Management , Disaster and Backup… more
- RTX Corporation (Austin, TX)
- …and processes of RTX. Focuses on major processes such as service level management , incident / problem management , service fulfillment, and ... judgment to ensure alignment of service scope with comprehensive risk management , business continuity planning, service excellence, and audit coordination. This… more
- JPMorgan Chase (Plano, TX)
- …acumen and the ability to assimilate information quickly, with a solution-based focus on incident and problem management . * Hands-on experience with AWS ... on operational excellence including cost optimization, resiliency and reliability, observability, incident management and security. * Enable engineering teams to… more
- OneMain Financial (Irving, TX)
- …Engage InfoSec and Audit on controls, evidence, and remediation plans + Lead incident & problem management for connectivity, driver, and upstream/downstream ... workloads to improved configurations; document measurable cost/performance outcomes **Change Management , Security & Compliance** + Design and maintain automated,… more
- NTT America, Inc. (Plano, TX)
- …automation and system management . + Proficient in using ServiceNow ITSM for incident , change, and problem management . + Strong understanding of ... outlook. The Linux Cloud Engineer will also participate in automation initiatives, incident and change management . **Key Responsibilities:** + Cloud Linux… more
- NTT America, Inc. (Plano, TX)
- …automation and system management . Proficient in using ServiceNow ITSM for incident , change, and problem management . Strong understanding of Linux-based ... -solving outlook. The Linux Cloud Engineer will also participate in automation initiatives, incident and change management , and mentor junior team members. **Key… more
- Carrington (Plano, TX)
- …and vendors. + **Process Management :** Familiarity with ITIL practices, including incident , problem , and change management . + **Project Coordination:** ... opportunities for process improvement, automation, and operational efficiency. + Support change management , incident management , and release management … more