- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management , problem management , change management , release ... Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific… more
- Applied Materials (Austin, TX)
- …Tomcat, Java Keystore, F5, Azure Key Vault. + Working knowledge of ITIL framework ( Incident , Change, Problem Management ). + Prior experience with service ... platforms (eg, DigiCert, Keyfactor, Venafi). + Implement certificate lifecycle management (CLM) processes including issuance, renewal, revocation, and automation. +… more
- Oracle (Austin, TX)
- …**Role requirements:** * Information Technology Service Management experience: o Incident Management o Change Management o Problem Management o ... Client Operations organization. * Engage and lead in all phases of Incident , Problem and Change Management . * Establish and communicate organization and… more
- Caris Life Sciences (Irving, TX)
- …is where your impact begins.** **Position Summary** As Director, Disaster Recovery & Incident Management , you'll manage the enterprise framework of Incident , ... and operational business continuity. **Job Responsibilities** + Manage the enterprise Incident Management and IT Disaster Recovery strategies, aligning with… more
- Oracle (Austin, TX)
- …metrics to spot trends, bottlenecks, and systemic risks; drive corrective actions and problem management . + Coach regional teams in mode-switching between crisis ... badge/visitor systems) and converged cyber-physical environments. + Background in problem management , resilience engineering, and business continuity. +… more
- Deloitte (Dallas, TX)
- …upgrade deployments + Experience in the following: + IT Service Management + Incident Management + Problem Management + Change Management ... executives, and service owners (HR, IT, Customer, Field Service, Project Portfolio Management ) and their teams to create a future-ready operating model. Our focus… more
- Futurex (Bulverde, TX)
- …in industries with high-security requirements. + Familiarity with ITIL or similar frameworks for incident and problem management . Benefits What We Offer: + A ... Familiarity with security concepts, including HSMs, PKI, and key management . + Exceptional problem -solving skills and the...HSMs, PKI, and key management . + Exceptional problem -solving skills and the ability to handle complex support… more
- IBM (Plano, TX)
- …services (OCI, SaaS, PaaS) * Manage SLAs, OLAs, KPIs, and service reviews * Lead incident , problem , and change management aligned with ITIL processes * ... service delivery or managed services environments * Strong ITIL process knowledge ( Incident , Problem , Change, Release) * Experience with ITSM tools (ServiceNow,… more
- General Motors (Austin, TX)
- …scope, timelines, dependencies, and stakeholder communications. + Assist the business with incident and problem management related to warehouse systems; ... seeking a skilled Business Analyst to support and enhance our Warehouse Management Systems (WMS), Automated Mobile Robots (AMRs), and Automated Storage and Retrieval… more
- Amazon (Mansfield, TX)
- …metrics to drive positive changes - Assisting in implementing service methodologies including incident management , problem management , change ... vendors & contractors - Liaising with internal teams & management groups - Ensuring we adhere to and exceed...conducting interviews and making effective hiring decisions - project management certification such as PMP, Scrum, or other Agile… more
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