- Charles Schwab (Austin, TX)
- …reliability. * Real-Time troubleshooting of trading workflows in production environment to perform incident and problem management . * Provide 24*7 Production ... to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry… more
- Citigroup (Irving, TX)
- …and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management . As a bank with a brain and a soul, Citi creates ... of delivering results with pride. If you are a problem solver who seeks passion in your work, come...growth and progress together. We are seeking a **SOC Incident Response Manager - Senior Vice President** . Being… more
- Kinder Morgan (Houston, TX)
- …availability + Solid understanding of ITIL-aligned processes, including change management , incident management , and problem management + Demonstrated ... + Perform system maintenance, patching, and upgrades in accordance with change management processes + Participate in incident response, issue resolution, and… more
- Oracle (Austin, TX)
- …lasting service resilience. What You'll Do + Lead **root cause analysis** , **post- incident reviews** , and ** problem management ** initiatives for Oracle ... ** or **cloud reliability** roles. + Deep knowledge of **RCA** , ** incident management ** , and **SRE practices** . + Experience with **PaaS/SaaS** ,… more
- Xerox (Austin, TX)
- …+ **Change Management & ITIL Compliance** + Follow ITIL-aligned processes for Incident , Problem , and Change Management . + Prepare and submit detailed ... SOPs, and change logs. + Provide regular performance and incident reports to management and clients. + **Client Interaction** + Collaborate with clients… more
- JPMorgan Chase (Houston, TX)
- …stakeholders, actively participating from incident resolution to service restoration + Lead incident , problem , and change management in support of full ... small business banking, commercial banking, financial transaction processing and asset management . We offer a competitive total rewards package including base salary… more
- SHI (Austin, TX)
- …Stratascale management . Role Description + Lead and coordinate complex incident response engagements. + Conduct comprehensive memory and disk forensics analysis. ... drive results in problem resolution. Skill Level Requirements + Expertise in incident response and digital forensics - Expert + Proficiency in forensic tools and… more
- NTT America, Inc. (Plano, TX)
- …service management processes aligned with manufacturing operational priorities, including Incident , Problem , Change, and Release Management . * Identify ... and KPIs aligned with manufacturing outcomes such as uptime, throughput, and incident response times. * Establish escalation paths and manage critical incidents… more
- Texas A&M University System (College Station, TX)
- …work is accurate and in compliance with university standards. Actively participates in Incident , problem , change, project management processes. Assists in ... - May assist with pulling reports and summaries for management and/or users including status reports, problem ...for management and/or users including status reports, problem reports, progress summaries, and system utilization reports, etc.… more
- Insight Global (Irving, TX)
- …Application Support Services in an end-user facing position, and he/she should be familiar with Incident Management and Problem Management along with an ... IT and business units. Techno-Functional Expertise: 1. Master Planning PP-MP, Demand Management ( PP-MP-DEM) ,Long Term planning ( PP-MP-DEM), Capacity Planning ( PP… more
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