- State of Massachusetts (Chelsea, MA)
- …calls. The Service Desk Analyst will provide high quality customer service and problem resolution to all supported customers. If the Service Desk Analyst is ... Operating Environment that includes an information security and risk management framework for over 125 state agencies and over...Role:* EOTSS is seeking to hire a *Service Desk Analyst * to join the End User Support Team. The… more
- Cardinal Health (Boston, MA)
- …**_Job Summary_** The job will be supporting mostly the WaveMark (TM) Supply Management & Workflow Solutions which is a SaaS solution enabling healthcare providers ... the most cost effective and workflow efficient patient care possible. The IT Analyst plays a critical role in protecting the organization's digital assets by working… more
- ManpowerGroup (Marlborough, MA)
- …security applications to include access control and alarm monitoring systems, CCTV, incident reporting, incident management software Candidates must have ... Business Process Analyst Temp to Perm 3rd shift in Marlboro...mitigation, strategic decision making, etc. * Strong analytical and problem -solving skills. * Excellent communication and customer service skills.… more
- Prime Therapeutics (Boston, MA)
- …Come build the future of pharmacy with us. **Job Posting Title** Senior Compliance Analyst - Remote **Job Description** The Senior Compliance Analyst assists in ... to demonstrating compliance program effectiveness through compliance hotline inquiry management and investigations, compliance education and communications, governance reporting,… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management , problem management , change management , release ... The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging,...Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.… more
- Carrington (Boston, MA)
- …and vendors. + **Process Management :** Familiarity with ITIL practices, including incident , problem , and change management . + **Project Coordination:** ... opportunities for process improvement, automation, and operational efficiency. + Support change management , incident management , and release management … more
- GovCIO (Boston, MA)
- …to maintain a Public Trust clearance Desired Skills: + Pattern recognition in support of Incident and Problem Management + Big picture thinking to field, ... **Overview** GovCIO is currently hiring for a remote Business Analyst to support the EPA. **Responsibilities** + As part of the EPA ESSET team, provide Tier 1/2 Help… more
- Wayfair (Boston, MA)
- …Support Engineer We are embedding application support engineers onto our Warehouse Management software engineering team to improve our incident resolution time ... be the point person for Application Support to triage problem reports, handle any issues out T1 support are...are responsible for building and scaling the next-generation Warehouse Management System (WMS) platform that serves as the operational… more
- Public Consulting Group (Boston, MA)
- …better meet the needs of struggling students through the use of data-driven problem solving and case management . Our service professionals partner with internal ... communication skills. + Experience supporting front end users. + Strong problem / incident documentation skills. + Ability to absorb and retain information… more
- Oracle (Boston, MA)
- …+ Python or scripting experience for debugging and automation. + Knowledge of incident management tools (eg, MOS, ServiceNow, Jira). + Oracle certifications in ... Integration, and Autonomous Database. + Strong analytical, debugging, and problem -solving skills. + Excellent communication and customer-handling abilities. Soft… more