- REsurety, Inc. (Boston, MA)
- …maintains enterprise security protocols, tools, and systems to monitor for risk management and vulnerabilities. Documents and Maintains Incident Response Plans ... The Senior Information / Cybersecurity Analyst will report to the Dev-Sec-Ops manager and...and Development eg C++, Python, Java, Java script Data management , storage models, and access patterns. Required Experience &… more
- State of Massachusetts (Chelsea, MA)
- …calls. The Service Desk Analyst will provide high quality customer service and problem resolution to all supported customers. If the Service Desk Analyst is ... Operating Environment that includes an information security and risk management framework for over 125 state agencies and over...Role:* EOTSS is seeking to hire a *Service Desk Analyst * to join the End User Support Team. The… more
- ManpowerGroup (Boston, MA)
- …owned applications and ensure others meet documentation standards + Change and Major Incident Management + Escalate to other teams, leadership and vendors where ... and experience in providing superior customer support, including creative problem solving and hands-on troubleshooting. The Analyst ...The candidate will use ITSM tools to review change management requests and help assess the scope of outages.… more
- Cardinal Health (Boston, MA)
- …**_Job Summary_** The job will be supporting mostly the WaveMark (TM) Supply Management & Workflow Solutions which is a SaaS solution enabling healthcare providers ... the most cost effective and workflow efficient patient care possible. The IT Analyst plays a critical role in protecting the organization's digital assets by working… more
- Prime Therapeutics (Boston, MA)
- …Come build the future of pharmacy with us. **Job Posting Title** Senior Compliance Analyst - Remote **Job Description** The Senior Compliance Analyst assists in ... to demonstrating compliance program effectiveness through compliance hotline inquiry management and investigations, compliance education and communications, governance reporting,… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management , problem management , change management , release ... The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging,...Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.… more
- Carrington (Boston, MA)
- …and vendors. + **Process Management :** Familiarity with ITIL practices, including incident , problem , and change management . + **Project Coordination:** ... opportunities for process improvement, automation, and operational efficiency. + Support change management , incident management , and release management … more
- GovCIO (Boston, MA)
- …to maintain a Public Trust clearance Desired Skills: + Pattern recognition in support of Incident and Problem Management + Big picture thinking to field, ... **Overview** GovCIO is currently hiring for a remote Business Analyst to support the EPA. **Responsibilities** + As part of the EPA ESSET team, provide Tier 1/2 Help… more
- Wayfair (Boston, MA)
- …Support Engineer We are embedding application support engineers onto our Warehouse Management software engineering team to improve our incident resolution time ... be the point person for Application Support to triage problem reports, handle any issues out T1 support are...are responsible for building and scaling the next-generation Warehouse Management System (WMS) platform that serves as the operational… more
- Public Consulting Group (Boston, MA)
- …better meet the needs of struggling students through the use of data-driven problem solving and case management . Our service professionals partner with internal ... communication skills. + Experience supporting front end users. + Strong problem / incident documentation skills. + Ability to absorb and retain information… more
