- Amazon (Austin, TX)
- …strategic thinking with hands-on problem -solving, always focused on improving incident management and safety across Amazon's logistics network. Basic ... hands-on Sr. Technical Product Manager to join the On-Road Incident Management (ORIM) team within Last Mile....workplace accommodation or adjustment during the application and hiring process , including support for the interview or onboarding … more
- NANA Regional Corporation (San Antonio, TX)
- The Incident and Problem Management Analyst serves as the primary point of contact for incident and problem reporting within the client organization. ... like to request a reasonable accommodation for any part of the employment process , please contact us at ###@akima.com or ### (information about job applications… more
- Capgemini (Austin, TX)
- …and follow agrees process . The role ensures that the output from Major Incident Management process is of high quality and provides management ... Management Team and therefore works closely with Incident Management , Problem Management...owning the conversation if required **Desired Skills:** Oversees the Incident Management process delivery; Pro-actively… more
- Amazon (Dallas, TX)
- …operational excellence and improvements to the overall customer experience. ABOUT YOU Incident Management Engineers have a broad skill set with demonstrated ... THE ROLE AWS Support is looking for a leader with a strong background in Incident Management and customer ownership to be there during the moments that matter… more
- Toyota (Plano, TX)
- … Response Manager to play a pivotal role in managing major incidents and leading incident / problem management efforts. In this role, you'll be responsible for ... users during incidents, providing clear updates on impact and resolution progress. + ** Problem Management :** Transition incidents into the problem … more
- Citigroup (Irving, TX)
- …customer experience. Our operations teams manage risk, resources, and program management . We focus on enterprise resiliency and business continuity. We develop, ... of delivering results with pride. If you are a problem solver who seeks passion in your work, come...join us. We'll enable growth and progress together. **SOC Incident Responder (VP)** Citi's Security Operations Center (SOC) … more
- Amazon (Austin, TX)
- …to determine the root causes, utilizing technical expertise to prevent recurrence. * Problem Management Process : Manage the lifecycle of problems, including ... rewarding and exciting. Amazon Robotics is looking for a Problem Management Support Engineer to join our...improve the overall user experience. Key job responsibilities * Problem Identification & Mitigation: Analyze incident trends,… more
- Amazon (Austin, TX)
- …* Own and define a vision, roadmap and long-term direction for a risk management program for our Critical Incident Communication and Escalation Processes. * Own ... Manager (TPM) who will create a program to manage risk related to our critical incident communication and escalation processes. As a TPM in ES2, you will lead a… more
- Wells Fargo (Westlake, TX)
- …+ 5+ years of experience using ticket tracking tools for change management , problem and incident management , and availability management **Desired ... of information security such as availability, integrity, confidentiality, risk management , threat identification, modeling, monitoring, incident response, access… more
- PNC (Dallas, TX)
- …technical and operational support through assessment and mitigation activities, facilitating effective incident management process discipline. * Big picture ... management authority. * Ability to provide analysis on problem trends and identify process improvement opportunities...for continuous improvement. * 8 + years' experience in Incident Management , Problem Management… more
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