- Systems Engineering Solutions Corporation (Ashburn, VA)
- …and the rapid escalation and resolution of technical issues. Position Description: The Incident Manager is responsible for overseeing the timely restoration of ... Incidents and coordinates incident response activities across multiple teams. The Incident Manager ensures incidents are managed in accordance with agency… more
- TekSynap (Ashburn, VA)
- …and report on the incident remediation efforts. Responsible for communicating with the Incident Manager and other GSs for all Incidents. Will act at the ... incidents are properly resolved and closed. Responsible for providing recommendations to the Incident Manager for the on-going improvement of Incident … more
- Oracle (Richmond, VA)
- …for turning challenges into opportunities for growth? Join us as Lead Project Manager -Major Incident Management for Oracle Health and make a tangible impact ... your expertise to our talented group. As Lead Project Manager -Major Incident Oversight, you will guide major...8+ years in healthcare IT with a focus on incident / problem management. * Proven expertise in Cerner… more
- General Dynamics Information Technology (Fairfax, VA)
- …and applications to identify and resolve issues proactively. + Work closely with Incident Manager and cross-functional teams to address and resolve service ... Other **Job Family:** Administration **Skills:** Affordable Care Act (ACA),IT Incident Management,Root Cause Analysis (RCA),Salesforce (Software) **Experience:** 5 +… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- ROLE DESCRIPTION: The Incident Manager will have experience managing incidents in a Network Operations Center or equivalent 24x7x365 operations center supporting ... tools such as: IBM Netcool Omnibus, AppDynamics, HP Operations Manager * 3 years of experience with working with...3 years exposure to Service Management/ITIL framework and concepts ( incident , problem , change management, RCA) * 2+… more
- Leidos (Fort Belvoir, VA)
- **Description** This **Senior** **IT Service Management (ITSM) Problem Manager ** position is a specialized role within the DTRA I3TS program. This unique role ... them from affecting mission operations. It will focus on Problem Management associated with a mission focused, integrated IT...and problems in the integrated IT system. Collaborate with Incident Management and other teams to gather relevant data… more
- TekSynap (Springfield, VA)
- … identification, recording, investigation and diagnosis. Responsible for communicating with the Problem Manager and other GSs for all problems. Will act ... problems are properly resolved and closed. Responsible for providing recommendations to the Problem Manager for the on-going improvement of Problem … more
- NANA Regional Corporation (Ashburn, VA)
- … identification, recording, investigation and diagnosis. + Responsible for communicating with the CBP Problem Manager and other GSs for all problems. + Will act ... are properly resolved and closed. + Responsible for providing recommendations to the CBP Problem Manager for the on-going improvement of the Problem … more
- BAE Systems (Sterling, VA)
- …of defense and security solutions, we're seeking a highly skilled Cybersecurity SOC Manager (24/7 Operations) to join our team in Dulles, VA. This role offers ... the development of cutting-edge technologies. As a Cybersecurity SOC Manager , you will manage the SOC Tier I support...manage the SOC Tier I support for the cyber incident response lifecycle 24/7/365, ensuring the security and integrity… more
- GovCIO (Richmond, VA)
- …handled effectively, and continuous improvement initiatives are implemented across Incident Management, Problem Management, and Knowledge Management. Occasional ... **Overview** The Helpdesk Manager will lead and manage a team of...of hands-on experience implementing and managing ITIL practices, including Incident , Problem , and Knowledge Management. + Strong… more