- Service Source (Lorton, VA)
- …Bed Road location. Assists in purchasing commodity products, equipment, and supplies. The Manager is responsible for all aspects of daily order management and can ... and timely manner, all evaluation/assessment reports, progress reports, case notes, incident reports, attendance, and other supporting documentation. + Perform other… more
- Navy Federal Credit Union (Vienna, VA)
- …centric environments. + Experience supporting AI Operations, observability and incident management. + Extensive experience with Agile practices including Scrum, ... resources to those with little or no technical background. + Expert problem solving, collaboration, critical thinking, team building, and presentation skills. +… more
- Deloitte (Richmond, VA)
- …bi-weekly payroll processes, annual processes, invoice processing, quarterly SLAs, incident reporting, and day-to-day administration. + Facilitate the coordination ... with the ability to engage with and influence stakeholders of all levels + Problem -solver with the ability to analyze, synthesize and draw conclusions from data +… more
- CACI International (Springfield, VA)
- …Operations Report and Shift Change Log (Day Shift) * Performs trend analysis, incident problem review and recommendations, and reports incident /service ... appropriate leadership. The proactive nature of this position demands an experienced manager with operational experience with the ability to direct the performance… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …an additional 4 years of related experience * 3 years of experience supporting incident , problem , and change management activities for a large government agency ... tools such as IBM Netcool Omnibus, AppDynamics, HP Operations Manager * 3 years of experience using incident management tools such as BMC Remedy * 3 years… more
- NTT America, Inc. (Gainesville, VA)
- …support from desktop technicians. + Acts as communication coordinator and situation manager during any critical incidents call bridge events. + Performs other duties ... of copper and fiber cable testing equipment. + Excellent troubleshooting and problem resolution skills. + Able to operate material handling equipment - server… more
- CoreSite (Reston, VA)
- …devices on various platforms under the direction of the Operations Supervisor or Manager within their organizational area of responsibility. The position is for our ... of alarms and service impacting events. + Manage facilitation of a high severity incident bridge + Determine appropriate resources to engage and notify to join the… more
- Nightwing (Sterling, VA)
- …IT operations/admin tasks (log analysis, performance tuning, patch management, testing, and incident response) and converts them to automated tasks. The SRE works ... provide context for identifying root causes in the event of an incident , performance degradation, or availability issue. + Perform Network/Cloud optimization and… more
- Truist (Richmond, VA)
- …monitoring to enhance anomaly detection, predictive analytics, and automated incident response. Ensure robust service level indicators (SLIs), service level ... to ensure monitoring capabilities support customer experience, regulatory reporting, and incident management. Serve as the Bank's SME on observability, engaging with… more
- Edwards Lifesciences (Richmond, VA)
- …key security functional area based on critical subject matter expertise (eg Incident response, threat intelligence, etc.). + Manage team members and/or professionals ... security, technology, etc.) required with skill levels exceeding the requirements of a Manager - **OR -** Master's Degree or equivalent in related field and 10… more
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