- TekSynap (Ashburn, VA)
- … incident monitoring, predictive and proactive analysis and reporting, incident resolution and escalation, problem management and resolution, coordinating ... requirements. The ISSO will report to the government Program Manager , government Technical POC / Task Manager ....Program Manager , government Technical POC / Task Manager . The Contractor shall also keep the designated government… more
- Bank of America (Richmond, VA)
- …record, ensuring enterprise service level agreements are met, and participating in defect, incident , problem , and change review meetings and release activities + ... + Experience with ITIL Operations Application design and implementation ( incident , problem , change, service request, etc.) +...offered a role with Bank of America, your hiring manager will provide you with information on the in-office… more
- General Dynamics Information Technology (Fairfax, VA)
- …support, track, and manage: + Customer Management + Knowledge Management + Incident Management + Change Management + Problem Management + Asset/Configuration ... + Security Operations Center (SOC) management and monitoring + Security incident Detection and Response + Vulnerability management + Personnel security awareness… more
- NTT America, Inc. (Ashburn, VA)
- …support from desktop technicians. + Acts as communication coordinator and situation manager during any critical incidents call bridge events. + Performs other duties ... of copper and fiber cable testing equipment. + Excellent troubleshooting and problem resolution skills. + Able to operate material handling equipment - server… more
- SAIC (Arlington, VA)
- …services and Infrastructure as Code (IaC) tools, such as Terraform, Azure Resource Manager (ARM) templates, and Bicep, to modernize and standardize IT operations. + ... automated solutions to enhance cybersecurity operations, including threat detection, incident response, mitigation development, and compliance reporting. + Kubernetes… more
- TekSynap (Arlington, VA)
- …data supporting relevant IT processes and management practices (eg, Asset, Incident , Problem , Change, Release, Capacity, Operations, Project, & Security ... based on severity and impact. + Develop and maintain incident response plans and procedures to streamline response efforts...+ Experience: + 3+ years as a Lead Project Manager + 3+ years in DoD IT environment +… more
- Sedgwick (Richmond, VA)
- …provides medical status updates to the customer, and assigns a Field Case Manager (FCM) for onsite visits as appropriate. Ensures that client service guidelines are ... emergencies and recommends appropriate interventions. + Assigns appropriate Field Case Manager assignment and facilitates initial onsite hospital visit for the… more
- Parsons Corporation (Springfield, VA)
- …**What You'll Be Doing:** + Work closely with Vaxcom Corporate and Program Manager to ensure Security Officers are properly trained and certified as appropriate. + ... + Report all incidences and need-to-know information to the project manager and program management teams. + Communicate any relevant site/client/situational nuances… more
- Oneida Technical Solutions (Chantilly, VA)
- …macOS), and security best practices. + Installing and Configuring Nessus, Nessus Manager , Nessus Agents, Log Correlation Engine, Nessus Network Monitor, and Security ... audit policies, and credentials to Security Center, and Nessus Manager . + Responsible for configuring Nessus Manager ...is a plus. + Experience with SIEM tools and incident response is a bonus. + Knowledge of regulatory… more
- NTT America, Inc. (Ashburn, VA)
- …thrive. **Your day at NTT DATA** Provide customer service, troubleshooting, as well as incident escalation for all users contacting the 24 x 7 x 365 NOC environment ... software or network problems with users. + Records required customer and problem information, updating records with appropriate journal entries of activities. +… more
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