- CGI Technologies and Solutions, Inc. (Newport News, VA)
- …\#LI-PC1 **Skills:** + Change Management (T1) + CompTIA Security+ English + Incident Management + Problem Management + Requirement Management + Requirements ... of proven experience as a CM Analyst, Requirements Analyst, Project Manager , or similar role Strong understanding of configuration management principles, processes,… more
- Bank of America (Richmond, VA)
- …record, ensuring enterprise service level agreements are met, and participating in defect, incident , problem , and change review meetings and release activities + ... cross team efforts to perform root cause analysis and problem resolution. You will work in a team environment...offered a role with Bank of America, your hiring manager will provide you with information on the in-office… more
- Hotel Equities (Virginia Beach, VA)
- …protocols and procedures at all times. Immediately report any health and safety incident , security breaches, concerns or suspicious behavior to the supervisor or ... manager on duty. + May routinely book guest reservations...are used frequently when handling cash or credit. + Problem -solving, reasoning, motivating, and training abilities are often used.… more
- Insight Global (Springfield, VA)
- …strongly preferred. Demonstrated knowledge of Service Now (or similar software) for incident and problem resolution tickets and process. Demonstrated knowledge ... of desktop and mobile devices images, packages, and new configurations. Advises the Manager of test results and configuration options. Works with ITS Business Unit… more
- L3Harris (Orange, VA)
- …Manage projects related to energetics and safety; including participation in incident investigation, risk management, and process hazard analysis. + Conduct training ... site-wide awareness. + Serve as interface and liaisons with employees, manager , customers, auditors, and regulators. + Some travel required <5%. Qualifications:… more
- House of Blues (Reston, VA)
- …Services-AEO Location: Reston,VA ,(Remote) Division: Ticketmaster North America Line Manager : Senior Manager - Sports Platform Engineering Services-AEO ... to respond promptly to critical incidents, alerts and working closely with the incident response team to resolve issues efficiently. + Support the current Windows &… more
- SitusAMC (Richmond, VA)
- …in connection with assigned loans or REO, as determined by the Compliance Manager + Frequent interaction with clients to discuss asset strategies, special requests, ... loans and/or REO + Escalates issues to Management as appropriate, with recommendations for problem loan/REO resolution + Other activities as may be assigned by your … more
- CACI International (Sterling, VA)
- …and performance management. + Oversee the Network Services including Incident , Problem , Change, Event, Configuration, Knowledge, Request Fulfillment, ... processes required for seamless service delivery. + Directly support the Program Manager and Deputy to ensure that all Service Level programmatic level… more
- PenFed Credit Union (Mclean, VA)
- …personnel within and across PenFed departments and vendors. + Comply with Incident Management and Change Management procedures and reporting practices. + Serve as ... as needed in the event of system outage or failure. Key Relationships + Manager + Escalate issues, keep informed, advise and receive instructions + Team + Inspire… more
- Koniag Government Services (Chantilly, VA)
- …of development, deployment, upgrades, maintenance, etc + Support the lifecycle of Incident , Problem , Change and Knowledge Management implementation in ITSM Pro ... provide resolution + Coordinate efforts on site with and reports results to government manager + Collaborate with team members to design best of breed solutions and… more
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