- Capgemini (Austin, TX)
- …Team and therefore works closely with Incident Management, Problem Management, Change Management, Service Desk Capgemini Service Tower Management Leads, ... they are managed and communicated within the scope of Service Level Agreement, securing that all engaged parties perform... Delivery Managers and at times directly with the Customer . To build and maintain effective working relationships across… more
- Toyota (Plano, TX)
- …and support audits. Team & Tool Management: + Partner with ITSM process owners, service desk staff, and analysts to manage the ITSM platform (eg, ServiceNow), ... tracking key performance indicators (KPIs) such as MTTR, change success rate, service availability, and customer satisfaction while conducting regular service… more
- PCSI (Fort Bliss, TX)
- **Description** PCSI is looking for a GFEBS Lead for our maintenance service order desk contract on Fort Bliss! This position acts as the contract's main subject ... Do as GFEBS Lead:** + Determine and verify the information in GFEBS is accurate while mentoring Service...utility company. + Prepares work order and distributes to service crew. + Calls or writes customer … more
- CenterWell (Baytown, TX)
- …as E-Clinical Works, Epic, Athena Health, and/or NextGen. + 2 years medical setting front desk experience. + Customer service experience. + Experience in a ... highly customer service -oriented environment. + Knowledge of and strict adherence to...+ Knowledge of and strict adherence to HIPAA **Additional** ** Information ** **Work Schedule:** Monday - Friday, 8:00am- 5pm (depending… more
- Kuehne+Nagel (Flower Mound, TX)
- …progress every step of the way. You'll play a key role in meeting customer transit time requirements, handling any deviations that arise, and ensuring all activities ... Collaboration is central to this role, as you'll work closely with Customer Care Specialists to meet specific client needs, including carrier selection, routing,… more
- Community Health Systems (Longview, TX)
- …or front desk /admissions required + 0-2 years of experience in customer service preferred **Knowledge, Skills and Abilities** + Strong communication and ... , ensures accuracy and confidentiality of patient records, and delivers high-quality customer service to patients and their families. The ER Registrar… more
- Compass Group, North America (San Antonio, TX)
- …face-to-face engagement, proactive communication, effective time management, and exceptional customer service . Ambassadors ensure that a seamless, consistent ... support to employees who work in a flexible (shared) desk environment. This role will ensure employees have a...The Ambassador will consistently deliver a high level of customer service in a fast-paced environment and… more
- MRC Global (Houston, TX)
- …additional post-secondary training or education. + Any combination of 2+ years in customer service , inside sales support, and/or warehouse services in a position ... The Inside Sales Coordinator is responsible for the execution of multiple customer projects by expediting and fulfilling the project objectives. This role will… more
- SHI (Austin, TX)
- …assisting with complex troubleshooting and vendor coordination. + Provide excellent customer service , engaging with customers on updates, incident responses, ... professional growth. + Mentor and train lower-tier engineering and service desk employees. + Document work and...audiences and can facilitate effective communication between others. + Customer Service : Can proactively seek out … more
- United Site Services (Houston, TX)
- …in-depth knowledge of the full range of solution offerings + Provide exceptional customer service throughout the sales cycle and post-sales + Stay informed ... and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of… more