• Service Desk Technician…

    General Dynamics Information Technology (Arlington, VA)
    …Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Help Desk Support,Problem ... our differentiators. We are seeking a customer service centered Service Desk Specialist...application reference guides. + Document, maintain, and store specific information , including as-built diagrams and SOPs/Job Aides. + Support… more
    General Dynamics Information Technology (07/22/25)
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  • Service Desk Team Lead

    TekSynap (Arlington, VA)
    …development and issuance of Service Desk operational reports; + Represent the Service Desk team in a customer -facing role; + Liaise with the ... Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service...will be a member of technical team where excellent customer service and professional expertise are required.… more
    TekSynap (05/15/25)
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  • Service Desk Lead (Ft. Belvoir, VA)…

    SMX (Fort Belvoir, VA)
    Service Desk Lead (4286) (Ft. Belvoir, VA) (TS/SCI)at SMX(View all jobs) (https://www.smxtech.com/careers/) Fort Belvoir, VA SMX is actively seeking a **Senior ... Help Desk Manager** for a full-time, on-site position at Ft....interacting with customers, managing their work with an IT service management (SM) ticketing system, and ensuring all actions… more
    SMX (05/13/25)
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  • Service Desk Analyst

    MPR Associates (Alexandria, VA)
    …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are seeking ... an exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve...troubleshooting and decision making with an emphasis on superior customer service . + Proficient with Microsoft Windows… more
    MPR Associates (06/09/25)
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  • Service Desk Specialist - active…

    V2X (Springfield, VA)
    … Service Desk Specialists are the Tier 1 team members of an Information Technology (IT) Enterprise Service desk responsible for the IT-related ... professionalism. We are hiring a great opportunity for an Service Desk Specialist - active TS/SCI clearance....service requests, and the service incidents and problems for the customer 's… more
    V2X (07/07/25)
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  • Senior Service Desk Manager

    ManTech (Herndon, VA)
    **ManTech** seeks a motivated, career and customer -oriented **Senior Service Desk Manager** to join our team in **the DC, Maryland, and Virginia (DMV) area** ... requirements and service delivery opportunities and issues + Accountable for service desk performance, meeting customer expectations, and driving… more
    ManTech (05/17/25)
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  • Service Desk Technician (Secret…

    TEKsystems (Falls Church, VA)
    …interim DoD clearance is required, US Citizenship is required Description "A Service Desk Analyst (mid) provides Tier 1 customer support/ service to all ... a security investigation to determine eligibility to access classified information and will require an interim Secret clearance at...clearance at minimum" Skills Help desk , Help desk support, Customer service , … more
    TEKsystems (07/23/25)
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  • F-35 Help Desk Specialist | Secret…

    General Dynamics Information Technology (Arlington, VA)
    …management of a technical support team. + Experience developing and providing Service Level Agreements and Help Desk deliverables. + **Required Certifications:** ... Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** BMC Remedy Ticketing System,Help Desk Support,IT Help … more
    General Dynamics Information Technology (07/05/25)
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  • Senior Service Desk Program Manager

    ManTech (Herndon, VA)
    **ManTech** seeks a motivated, career and customer -oriented **Senior Service Desk Manager** to join our team in the **DC, Maryland, and Virginia (DMV) area** ... and service delivery opportunities and issues + Taking accountability for service desk performance, meeting customer expectations, and driving continuous… more
    ManTech (06/11/25)
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  • Bilingual (Portuguese/English) Service…

    CAI (Richmond, VA)
    …solve requests. **Job Description** We are looking for a bilingual customer service -oriented Bilingual Service Desk Analyst to provide Level 1 technical ... **Worksite Flexibility** Remote **Job Summary** As a Bilingual (Portuguese/English) Service Desk Analyst, you will be responsible... support to our customers applying technical knowledge and customer service skills via phone, email, or… more
    CAI (07/16/25)
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