- ManTech (Mclean, VA)
- …(DMA) certification + 4+ years of experience providing technical support in a help desk , service desk , or incident management role. + Candidates should ... bring a strong background in IT troubleshooting and customer service , with experience supporting a broad...with ManTech through its online applicant system, please email us at ###@mantech.com and provide your name and contact information… more
- SHI (Richmond, VA)
- …technical issues, and collaborates with both internal and external stakeholders, including Service Desk Analysts and Account Managers. Key duties include ... assisting with complex troubleshooting and vendor coordination. + Provide excellent customer service , engaging with customers on updates, incident responses,… more
- General Dynamics Information Technology (Quantico, VA)
- …within the NCIS ITD organization in Quantico, VA. The Naval Criminal Investigative Service (NCIS) is an organization of approximately 2,000 personnel of which 700 ... current and planned SQL Server databases that support our customer 's COTS applications. You will also be part of...SCAP scans and remediation + Assist Tier 2 help desk with issues elevated to systems administrators + Create… more
- Epsilon, Inc (Quantico, VA)
- …Technology services for the MCU including network and systems, data center, service desk , cybersecurity, and audio visual/video teleconferencing. **An average ... was founded in 2009 and has become an established leader in providing Information Technology services to both Federal Government and Commercial businesses across the… more
- NTT America, Inc. (Herndon, VA)
- …teams * Design the following solutions during the sales cycle: * Design comprehensive service desk architectures that align with ITIL best practices * Develop ... to RFPs and technical inquiries with accurate and persuasive information * Stay current with industry trends, competitor offerings,...in one or more of the following: + Modern Service Desk + Conversational AI + ServiceNow… more
- NTT DATA North America (Alexandria, VA)
- …of experience working with government employees to define performance measures for a help desk / service desk + Minimum 10 years of experience providing ... exceptional customer service in a federal environment +...DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com… more
- Deloitte (Arlington, VA)
- …communication, collaboration, and negotiation skills to lead an environment driven by customer service and teamwork + Excellent leadership skills including ... in a similar role evaluating and addressing risk with highest complexity Information Technology implementation, professional service , and hybrid contracts is… more
- Hotel Equities (Virginia Beach, VA)
- …Supervisor for the Crowne Plaza in Virginia Beach, VA. Job Purpose: To maximize customer satisfaction by providing neat and clean customer rooms through the ... supervision, direction, and coordination of the housekeeper/room cleaners. Warm, knowledgeable service and helpful guidance reassure guests they've made the right… more
- Camping World (Thornburg, VA)
- …High School education or equivalent + Previous experience in a high-standard customer service environment preferred + Excellent interpersonal, presentation and ... will be a key contributor to providing a meaningful customer experience. We are looking for someone with a...origin, age (40 and over), disability, veteran or uniformed service -member status, genetic information , or any other… more
- V2X (Springfield, VA)
- …as well as be capable of supporting internally escalated tickets from the IT Enterprise Service Desk team. + The IT Enterprise Desktop team supports a wide array ... concepts and approaches. Familiarity with supporting internally escalated tickets from a Service Desk team. + Familiarity with remediating IA and INFOSEC… more
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