• Help Desk Specialist, Senior TS/SCI…

    CGI Technologies and Solutions, Inc. (Arlington, VA)
    …* Communication: Excellent verbal and written communication skills to explain technical information clearly. * Customer Service : Ability to provide ... Desk Specialist, Senior TS/SCI with Poly REQUIRED** **Category:** Service Desk / End User Services **Main...maintenance of a knowledge base for common issues. * Customer Service : Providing excellent customer … more
    CGI Technologies and Solutions, Inc. (08/01/25)
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  • Service Desk Agent - Swing Shift

    ASM Research, An Accenture Federal Services Company (Falls Church, VA)
    …Assists with monitoring and tracking incidents. Follows through to resolution within the customer Service Level requirement by taking notes on the steps outlined ... and customer specific business environment. Attains an understanding of customer Service Level requirement. + Through training, attains the necessary… more
    ASM Research, An Accenture Federal Services Company (07/19/25)
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  • IT Help Desk Technical Writer

    Leidos (Reston, VA)
    …in Windsor Mill, MD (Baltimore). More specifically, the position supports the CMS Enterprise Service Desk by working with their knowledge base of Tier 1 ... **Technical Writer** on the Knowledge team to support our customer . The role supports the End-User Centric IT Support...of making a positive impact for an IT help desk / service desk . + Experience using… more
    Leidos (08/01/25)
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  • Help Desk Specialist

    CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
    …configuration management tasks and recommend improvements to ITIL processes. -Document customer help desk SOPs, support instructions for event/incident ... **Help Desk Specialist** **Category:** Business Consulting, Strategy and Digital...hardware. -Bachelor's degree in a related field (Computer Science, Information Technology, Engineering). -Must have advanced troubleshooting skills and… more
    CGI Technologies and Solutions, Inc. (05/24/25)
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  • Help Desk Specialist

    CACI International (Reston, VA)
    …sense of urgency and confidence with the user. * Demonstrated experience with providing customer service for systems that reside in a secure environment. * ... Help Desk Specialist Job Category: Information Technology...documentation in Confluence and in ServiceNow. * Intake Help Desk tickets and prioritize them per customer … more
    CACI International (07/04/25)
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  • Front Desk Associate

    Commander, Navy Installations (Williamsburg, VA)
    …Navy Installations Command (CNIC); Cheatham Annex. The incumbent performs front desk and reservation functions for the MWR Recreational lodging program. Recreational ... to: Utilizes the Property Management System (PMS) to access the guest information , retrieve reservation information , change or cancel reservations as requested… more
    Commander, Navy Installations (07/26/25)
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  • Front Desk Agent | Full-Time

    Omni Hotels (Richmond, VA)
    …dealing with many arrivals and departures within a short period of time*Previous customer service experience*Previous hotel front desk experience is strongly ... working for a company with a reputation for exceptional service . We embody a culture of respect, gratitude and...Hotel may be your perfect match. Job Description Front Desk Agents are responsible for providing a five-star welcome… more
    Omni Hotels (06/24/25)
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  • VIP Help Desk Senior (Class)

    Chenega Corporation (Arlington, VA)
    …embedded with a high-visibility technical office. This role combines advanced customer service capabilities with deep technical troubleshooting skills to ... **Req ID:** 36902 **Summary** **VIP Help Desk Senior (Class)** **Arlington, VA** Are you ready...mobile devices, printers, and peripheral equipment + Deliver white-glove service tailored to the expectations of senior technical leadership… more
    Chenega Corporation (07/26/25)
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  • Help Desk Analyst III

    Robert Half Technology (Richmond, VA)
    …Windows 10 operating system and troubleshooting techniques. * Ability to handle service desk tickets effectively and maintain detailed records. * Exceptional ... Description We are looking for an experienced Help Desk Analyst III to join our team on a... customer service and communication skills, with a detail-oriented… more
    Robert Half Technology (08/01/25)
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  • Functional/Business Analyst - Help Desk

    CGI Technologies and Solutions, Inc. (Fairfax, VA)
    **Functional/Business Analyst - Help Desk ** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Fairfax **Position ... successful in this role:** US Citizenship Ability to provide exceptional customer service Analytical skills for troubleshooting issues Excellent communications… more
    CGI Technologies and Solutions, Inc. (05/24/25)
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