• Electronic Surveillance System Analyst (Active Top…

    NANA Regional Corporation (Fredericksburg, VA)
    …Records, RTT, PCMD, mobile forensic reports, etc.). + Possess and demonstrate excellent customer service centric attitude. + Be proficient with Microsoft Office ... will be a part of an overall Electronic Surveillance Service Delivery and Service Level Agreement (SLA)...+ A minimum of three (3) years' experience in Information Technology (IT) help desk operations with… more
    NANA Regional Corporation (07/09/25)
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  • Service Desk -15194- (Hybrid)

    Shuvel Digital (Vienna, VA)
    …Knowledge of ITIL ( Information Technology Infrastructure Library) + Desired - Previous customer service in a fast-paced environment + Desired - Familiar with ... Our client Navy Federal Credit Union is seeking an Service Desk -15194-Hybrid in Vienna, VA. You seem...customer incidents, answer questions, and assist with submitting Service Catalog Requests wherever necessary. Our vision is to… more
    Shuvel Digital (06/21/25)
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  • Integrated Service Center - Incident…

    CACI International (Chantilly, VA)
    …* Develop internal KPIs to manage SLAs. * Facilitate interaction between the Service Desk and other departments to foster positive communication throughout the ... Service Center - Incident Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required...Would be Nice to Have: * 5+ years of Customer Service or IT Service … more
    CACI International (07/18/25)
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  • Concierge

    Sunrise Senior Living (Arlington, VA)
    …role include but are not limited to the essential functions listed as follows: ** Customer Service ** + Oversee the community entry area for visitors, guests, and ... decision-making skills **Experience and Qualifications** + High School degree/GED + Proven customer service experience and skills + Proficiency in computer… more
    Sunrise Senior Living (06/10/25)
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  • IT Operations Manager - TS/SCI with Polygraph

    General Dynamics Information Technology (Mclean, VA)
    …Microsoft Azure and Microsoft 365-as well as a passion for delivering exceptional customer service . **Key Responsibilities:** Lead, coach, and mentor Tier 1 and ... end-users while mentoring and guiding a team of Help Desk Technicians. The ideal candidate will have a solid...communication skills with a proven ability to lead a customer - service -oriented team. + Familiarity with ticketing systems… more
    General Dynamics Information Technology (07/08/25)
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  • Administrative Assistant/Receptionist

    System One (Reston, VA)
    …and redirecting phone calls. You have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a ... hours/week) ALTA IT Services is looking for a Front Desk Receptionist to work for an exciting company in...origin, disability, family care or medical leave status, genetic information , veteran status, marital status, or any other characteristic… more
    System One (07/15/25)
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  • Information System Security Officer (ISSO)

    CACI International (Hampton, VA)
    …capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk , endpoint management and security solution, as well as ... System Security Officer (ISSO) to support our DoD customer to implement an enterprise IT service ...or the DoD Risk Management Framework (RMF). + Recommend information assurance/security solutions to support customer 's requirements.… more
    CACI International (08/02/25)
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  • ServiceNow Technician

    TekSynap (Chantilly, VA)
    …ServiceNow functionalities. + Provide input into the strategy for developing and resourcing a Service Desk (virtual federated or physical) to act as a central ... 24/7, 365-day ServiceDesk (SD) to support IT services andapplications. Theservice desk uses ServiceNow asanInformation Technology Service Management (ITSM) tool… more
    TekSynap (05/24/25)
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  • Tier 2 Helpdesk Lead CAB Manager for Tech Control

    TekSynap (Arlington, VA)
    …+ Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary Technical Control Facility ... + Oversee all tasks related to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center support to receive and log… more
    TekSynap (07/09/25)
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  • System Engineer / IT Manager

    Serco (Herndon, VA)
    …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... environments. Our team manages multiple cloud environments providing Network administration, Help Desk , Cybersecurity and SME support for both the network and the… more
    Serco (07/29/25)
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