- V2X (Springfield, VA)
- … Desk Specialists are the Tier 1 team members of an Information Technology (IT) Enterprise Service desk responsible for the IT-related service ... professionalism. We are hiring a great opportunity for an Service Desk Specialist - active TS/SCI clearance....trained and/or certified in the following Information Technology Infrastructure Library (ITIL) modules: Service Operation,… more
- General Dynamics Information Technology (Chantilly, VA)
- …Required:** Yes **Job Description:** Transform technology into opportunity as a Service Desk Technician with GDIT. A career in enterprise IT means ... operate. At GDIT, people are our differentiator. As a Service Desk Technician you will help ensure...and application issues + High comfort level working with technology at a fast pace + Ability to quickly… more
- General Dynamics Information Technology (Arlington, VA)
- …Arlington, VA. At GDIT, people are our differentiators. We are seeking a customer service centered Service Desk Specialist to provide timely and professional ... accurate documentation to support and maintain a working knowledge base of service desk processes including pertinent guidelines, regulations, compliance issues,… more
- General Dynamics Information Technology (Arlington, VA)
- …years of related experience **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Specialist** with GDIT. ... management of a technical support team. + Experience developing and providing Service Level Agreements and Help Desk deliverables. + **Required Certifications:**… more
- General Dynamics Information Technology (Quantico, VA)
- …Help Desk **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** Security+ CE - CompTIA - CompTIA **Experience:** 5 + ... years of related experience **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier II** with… more
- General Dynamics Information Technology (Chantilly, VA)
- …of directly related experience supporting help desk operations or customer service . Must possess appropriate and current DoD Information Assurance (IA) ... SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Active Directory (AD),Help Desk Support,Technical Support… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the...- the need to nimbly utilize the best that information technology offers to meet the business… more
- Robert Half Technology (Richmond, VA)
- …to reflect new knowledge and procedures. + Review and implement new processes; ensure Service Desk staff are trained accordingly. + Strive to meet key ... support for desktop systems and applications. + Monitor and act on dispatched Service Desk tickets. + Escalate unresolved issues to the Supervisor per… more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft. Belvoir,...receive a privileged user (PU) account on a TS/SCI information system (eg AC2SP) prior to starting work. The ... Belvoir, VA SMX is actively seeking a **Senior Help Desk Manager** for a full-time, on-site position at Ft....interacting with customers, managing their work with an IT service management (SM) ticketing system, and ensuring all actions… more
- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are seeking ... an exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve...for large and small company meetings. + Assists other Information Technology colleagues with tasks as needed.… more