- General Dynamics Information Technology (Chantilly, VA)
- …Required:** Yes **Job Description:** Transform technology into opportunity as a Service Desk Technician with GDIT. A career in enterprise IT means ... operate. At GDIT, people are our differentiator. As a Service Desk Technician you will help ensure...and application issues + High comfort level working with technology at a fast pace + Ability to quickly… more
- General Dynamics Information Technology (Arlington, VA)
- …years of related experience **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Specialist** with GDIT. ... management of a technical support team. + Experience developing and providing Service Level Agreements and Help Desk deliverables. + **Required Certifications:**… more
- General Dynamics Information Technology (Quantico, VA)
- …Help Desk **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** Security+ CE - CompTIA - CompTIA **Experience:** 5 + ... years of related experience **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier II** with… more
- General Dynamics Information Technology (Chantilly, VA)
- …of directly related experience supporting help desk operations or customer service . Must possess appropriate and current DoD Information Assurance (IA) ... SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Active Directory (AD),Help Desk Support,Technical Support… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the...- the need to nimbly utilize the best that information technology offers to meet the business… more
- SAIC (Mclean, VA)
- …mission excellence on programs of national importance. We are seeking a highly motivated Service Desk Lead to join our National Intelligence Program leading the ... Service Desk team as part of a...Service Desk team as part of a larger Enterprise IT...experience. **Desired Education:** + Bachelor's degree in Computer Science, Information Technology , or related experience. **Clearance:** +… more
- Robert Half Technology (Richmond, VA)
- …to reflect new knowledge and procedures. + Review and implement new processes; ensure Service Desk staff are trained accordingly. + Strive to meet key ... support for desktop systems and applications. + Monitor and act on dispatched Service Desk tickets. + Escalate unresolved issues to the Supervisor per… more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft. Belvoir,...receive a privileged user (PU) account on a TS/SCI information system (eg AC2SP) prior to starting work. The ... Belvoir, VA SMX is actively seeking a **Senior Help Desk Manager** for a full-time, on-site position at Ft....interacting with customers, managing their work with an IT service management (SM) ticketing system, and ensuring all actions… more
- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are seeking ... an exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve...for large and small company meetings. + Assists other Information Technology colleagues with tasks as needed.… more
- Robert Half Technology (Richmond, VA)
- …Windows 10 operating system and troubleshooting techniques. * Ability to handle service desk tickets effectively and maintain detailed records. * Exceptional ... Description We are looking for an experienced Help Desk Analyst III to join our team on...issues efficiently and effectively. * Maintain accurate documentation of service requests and resolutions within ticketing systems. * Educate… more