- University of Virginia (Gordonsville, VA)
- …meet and exceed the needs of our customers and consistently adhere to Customer Service standards. + Utilizes available technology to ensure maximum schedule and ... participates in conflict resolution. Mastered the skills needed to communicate accurate information to patients, family members, providers, and other members of the… more
- DMS International (Virginia Beach, VA)
- …an associate's degree from an accredited institution and 2 years' experience in an information technology and security management capacity or possess 4 years or ... Work Statement (PWS) and may be required to attend in- service training which is designed to update contractor personnel...more experience in an information technology and security management capacity. +… more
- Huntington Ingalls Industries (Virginia Beach, VA)
- …systems + Update and configure SLPI/SMPI Confluence pages and interfaces + Manage JIRA Service Desk workflows and ticket routing to appropriate POCs + Maintain ... requirements: + Demonstrated experience administering Atlassian products (JIRA, Confluence, and/or Service Desk ) in a professional or enterprise environment +… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …EDI RIB Services and Release Management Automation Support SharePoint Identity Management Service Desk Applications Asset Management etc. Responsible for the ... of Systems, Applications and/or Services (Hardware & Software). - Prioritize and respond to Service Desk requests within the parameters set forth by NEXCOM SLAs.… more
- Huntington Ingalls Industries (Fairfax, VA)
- …equivalent and 9 years relevant experience. * Minimum of 5 years of experience in a Service Desk or IT support role with a significant focus on IT asset ... 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is… more
- NTT America, Inc. (Herndon, VA)
- …teams * Design the following solutions during the sales cycle: * Design comprehensive service desk architectures that align with ITIL best practices * Develop ... + US Citizen + Bachelor's degree in computer science, Information Technology , related field or equivalent combination...in one or more of the following: + Modern Service Desk + Conversational AI + ServiceNow… more
- Steampunk (Mclean, VA)
- …solutions, modernize infrastructure, and guide our **Customer Success and IT Support Desk ** team to deliver stellar service . **Contributions** **What You'll Do** ... **Senior IT DevOps Engineer** who's not only a Microsoft technology expert but also a trusted mentor, customer champion,...**Elevate Support:** Manage, mentor, and support the IT Support Desk and Customer Success teams to ensure a frictionless… more
- M. C. Dean (Norfolk, VA)
- …REQUIRED** **Education:** + 2+ Years of Experience with a Bachelor's Degree in Information Technology , Risk Management, Cybersecurity preferred + 6+ Years of ... Experience with an Associate's Degree in Information Technology , Risk Management, Cybersecurity preferred + 8+ Years of Experience with a High School Diploma… more
- SAIC (Quantico, VA)
- …cabling, external data storage devices, and network interface devices. In coordination with desk side support and service desk resource teams, provides ... proud to be supporting DCSA in safeguarding our nation's information . DCSA is the designated oversight authority on the...environment (ie, One IT). **Job Description** + Supports customer service requests and IT service delivery within… more
- TekSynap (Springfield, VA)
- …network infrastructure, server infrastructure, network security, telecommunications systems and service desk . Responsible for managing and setting priorities ... these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.… more