- Tesla Laboratories. Inc. (Vienna, VA)
- We are actively seeking a dedicated Senior IT Service Desk Agent with a specialization in image management and proven expertise in troubleshooting Azure Virtual ... associated hardware or software. + Operational Excellence: Maintain and enhance the IT service desk operations, ensuring SLAs are met and customer satisfaction… more
- SHRM (Alexandria, VA)
- …requests, ensuring timely and effective solutions while providing excellent customer service . The role tracks and audits requests to ensure compliance and ... processes. + Address accessibility concerns and inquiries, providing excellent customer service and resolving issues efficiently. + Ensure all accessibility and… more
- CACI International (Sterling, VA)
- Tier 2 Technician Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel ... you'll get to do:** Support end-user applications and work in a multi-tier service desk as well as work with software development and systems administrators by:… more
- Red River (Chantilly, VA)
- …are looking for a **Systems Support Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in Chantilly, VA, ... in a prompt, professional manner. + Deliver high-quality customer service with a focus on empathy and clear communication...years of experience in IT. + Associate degree in Information Technology , Computer Science, or a related… more
- TekSynap (Fort Belvoir, VA)
- …thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government ... + GCIH + DLA CE Cert IA Role/Function: Help Desk Tier II & III - may be obtained...and the need to have a comprehensive well planned information management environment. " Technology moving at the… more
- TekSynap (Arlington, VA)
- …equipment maintenance. + Oversee day-to-day operations of the Technical Control Facility Service Desk . + Troubleshoot and maintain all networks, equipment, and ... practices. + Knowledge in handling and managing incidents and service requests for activities such as changes, problems, configurations,...- the need to nimbly utilize the best that information technology offers to meet the business… more
- Datavant (Richmond, VA)
- …challenge of tackling some of healthcare's most complex problems with technology -forward solutions. Datavanters bring a diversity of professional, educational and ... payroll day, and labor productivity standards and utilizes this information to manage his/her operations + Will have a...understanding of workflow and how to optimally use Company technology at all assigned field locations. + Will have… more
- AeroVironment (Arlington, VA)
- …Digital Business Team. **Position Responsibilities** + Provide Tier 1 Cyber service desk support, including initial customer contact, issue identification, ... in conducting risk and vulnerability assessments of planned and installed information system components to identify vulnerabilities, risk, and protection needs. +… more
- TekSynap (Arlington, VA)
- …thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government ... central coordinator for JNOSC operations, overseeing both Tier III service response/help desk and service ...and the need to have a comprehensive well planned information management environment. " Technology moving at the… more
- TekSynap (VA)
- …thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government ... + Prepares business cases and implementation plans for IT service improvements. + Ensures rigorous application of information...and the need to have a comprehensive well planned information management environment. " Technology moving at the… more