- ASM Research, An Accenture Federal Services Company (Fairfax, VA)
- …steps taken using the knowledge articles in the problem ticket. + Adheres to Service Desk ticket handling procedures. This may include notification to higher ... Service Desk tiers for urgent and special...Service Desk tiers for urgent and special consideration incidents. +...Qualifications** + HS Diploma or GED; Associates degree in Information Technology preferred. + -5-8 years in… more
- TekSynap (Dahlgren, VA)
- …thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government ... position provides expert-level technicalassistanceto end-users, managing and resolving complex IT service requests and incidents using enterprise help desk … more
- Cayuse Holdings (Richmond, VA)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Civil Services, LLC **_LOCATION_** Remote **_SALARY:_** $15.00-$16.00 **_EMPLOYEE ... TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer ...quantity standards. It includes providing prompt, reliable, and accurate information to customers while maintaining effective communication This position… more
- EPS Corporation (Dahlgren, VA)
- …Education Some College Coursework Completed Career Level Experienced (Non-Manager) Category Information Technology Job Description EPS Corporation is seeking ... aCustomer Technical Support Specialist (Help Desk )to provide high-quality technical assistance and customer ... Desk )to provide high-quality technical assistance and customer service in support of Industry, Federal, or Department of… more
- Allied Universal (Arlington, VA)
- …the communities and customers we serve. As a **Security Officer - Tech/Media Lobby Desk ** in **Arlington, VA** , you will serve and safeguard clients in a range ... new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk professional in a dynamic tech and media location, you will be the first… more
- Allied Universal (Henrico, VA)
- …positively impacts the communities and customers we serve. As a **Security Officer - Front Desk Tech** in **Henrico, VA** , you will serve and safeguard clients in a ... a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Security Professional with Allied Universal at a leading... Security Professional with Allied Universal at a leading technology location, you will be the first point of… more
- Allied Universal (Arlington, VA)
- …and services through our Perks Program. **What You'll Do:** + Provide customer service at the front desk by following security-related procedures, site-specific ... we serve. As a **Security Officer - Residential Front Desk ** in **Arlington, VA** , you will serve and...and visitors, respond to inquiries, and provide outstanding customer service . At Allied Universal, we value teamwork, integrity, and… more
- Allied Universal (Dulles, VA)
- …+ Provide customer service to clients and visitors at the front desk by carrying out security-related procedures and site-specific policies as directed by Allied ... we serve. As a **Security Officer - Flex Front Desk ** in **Dulles, VA** , you will serve and...will help to deter incidents while providing outstanding customer service and clear communication. At Allied Universal, we value… more
- Parsons Corporation (Centreville, VA)
- …what's possible. **Job Description:** Parsons is looking for an amazingly talented **Help Desk Customer Service Representatives** to join our team! In this role ... 24/7/365** **, through both phone and email, ensuring help desk response capabilities are always accessible to a worldwide...knowledge on products, platforms, and industry trends to enhance service request support + Act as a key contributor… more
- Allied Universal (Richmond, VA)
- …the communities and customers we serve. As a **Security Professional - Utilities Lobby Desk ** in **Richmond, VA** , you will serve and safeguard clients in a range ... offers unmatched access to hands-on experience and growth opportunities. As a Front Desk Security Professional with Allied Universal, you will play a key role in… more