- Robert Half Technology (Richmond, VA)
- …Windows 10 operating system and troubleshooting techniques. * Ability to handle service desk tickets effectively and maintain detailed records. * Exceptional ... Description We are looking for an experienced Help Desk Analyst III to join our team on...issues efficiently and effectively. * Maintain accurate documentation of service requests and resolutions within ticketing systems. * Educate… more
- NANA Regional Corporation (Alexandria, VA)
- SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ... ideal candidate will provide leadership for the IT Service Desk team and ensure efficient, effective,...with SCI eligibility. + Bachelor's degree in Computer Science, Information Systems, Business Administration, Information Technology… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager** to join our team in **the DC, Maryland, and Virginia (DMV) area** . ... This role is responsible for managing the entire service desk operation for network, cloud/platform/system/application, and cybersecurity M&A and event and… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager** to join our team in the **DC, Maryland, and Virginia (DMV) area** . ... In this role you will manage the entire service desk operation for network, cloud/platform/system/application, and cybersecurity M&A and event and incident… more
- Chenega Corporation (Arlington, VA)
- …+ High school diploma or GED equivalent + Bachelor's degree in computer science, Information Technology , or related field preferred. + 3+ years of experience ... service level agreements (SLAs). + Oversee onboarding, and training of new Help Desk Technicians. + Establish and maintain service level agreements (SLAs) for… more
- Cayuse Holdings (Richmond, VA)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote (M-F 6pm-3am EST) **_SALARY:_** ... $20.00-$22.00/hr **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level… more
- GovCIO (Richmond, VA)
- …and coordination. + Work directly with the Project Manager, developers, Office of Information & Technology , and other government staff to maintain daily ... **Overview** GovCIO is currently hiring for a Help Desk Analyst to for a legacy application to...from gathered and logged metrics for content requests, Customer Service support, and/or web analytics. + Manage and track… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST | TIER II (MIELS): Bowhead is seeking Field Service Representatives / Service ... and commercial customers in the areas of engineering, maintenance services, information technology , program support, logistics/base support, and procurement.… more
- TekSynap (Chantilly, VA)
- … Desk (SD) to support IT services and applications,using the customer's Information Technology Service Management (ITSM) tool set to document, process, ... service catalog and support for other IT service management functions. The Help Desk Support...these principles - the need to nimblyutilizethe best that information technology offers to meet the business… more
- NTT America, Inc. (Ashburn, VA)
- …the 24 x 7 x 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing** **ESSENTIAL DUTIES & RESPONSIBILITIES** + ... and other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates with third party vendors… more