- ASM Research, An Accenture Federal Services Company (Falls Church, VA)
- …the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals.Seeks opportunities to improve ... 2 tickets onsite in support of a live, production technology . The role involves 8 hour shifts at the...by documenting the problem and updating the customers contact information . + Performs initial level of problem identification and… more
- CACI International (Reston, VA)
- Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: ... None * * * CACI is seeking a Help Desk Specialist to join our Luke Team! You will...Support project reports by providing metrics, reports, and other information on a daily, weekly, and monthly basis. *… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- **Functional/Business Analyst - Help Desk ** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Fairfax **Position ... in this role:** US Citizenship Ability to provide exceptional customer service Analytical skills for troubleshooting issues Excellent communications skills, oral and… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …configurations. -Proficiency in technical support and troubleshooting. -Knowledge of Information Technology Infrastructure Library (ITIL) processes and ... **Help Desk Manager** **Category:** Business Consulting, Strategy and Digital...and manage Virtual Desktop Infrastructure (VDI) solution. -Maintain Defense Information Systems Agency (DISA) Secure Cloud Computing Architecture (SCCA)/Cloud… more
- M. C. Dean (Vienna, VA)
- …who engineer and deploy automated, secure and resilient power and technology systems; and deliver the management platforms essential for long-term system ... world for the better. We are seeking a **Help Desk System Specialist** to join our **Security and Electronic...of issues by tracking progress on tickets/identifying gaps in service . This position falls under the supervision of the… more
- BEAT LLC (Fort Belvoir, VA)
- …Secret Salary: $70k - $80k Description: The Fort Belvoir Community Hospital's Information Management/ Information Technology (IM/IT) Department is looking ... Job Title: SR Help Desk Support Services Specialist (Queue Manager) Location: Fort...to resolve large-scale issues. Record required customer and problem information into the ServiceNow Trouble Ticketing System. Updates tickets… more
- Robert Half Finance & Accounting (Richmond, VA)
- Description We are looking for an organized and customer-focused Front Desk Receptionist to join our team in Richmond, Virginia. In this role, you will be the first ... and respond to inquiries with professionalism and efficiency. * Maintain the front desk area, ensuring it remains organized and presentable. * Assist with additional… more
- Amazon (Arlington, VA)
- …customers using Kuiper's satellite network. We have an immediate opening for a Deal Desk Manager to support the KGS team focusing on government customers around the ... direction when needed). Key job responsibilities As the Deal Desk Manager, KGS you will guide the team to...customer insights to drive strategic shifts in product offering, service plans and pricing, and business terms to enable… more
- CACI International (Chesapeake, VA)
- Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Public Trust Employee Type: Regular ... None Type of Travel: None * * * CACI is seeking a **Help Desk Specialist** to support a DOD Travel contract. **Responsibilities:** + Provides assistance to all… more
- SAIC (VA)
- …least 3+ years of relevant work experience in lieu of degree + Comprehensive knowledge in Information Technology service delivery + Must be a US Citizen + ... **Description** SAIC is currently seeking an experienced, motivated, career and customer service -oriented Tier I Help Desk Analyst (Mid Level) to join our team… more