- Epsilon, Inc (Manassas, VA)
- …was founded in 2009 and has become an established leader in providing Information Technology services to both Federal Government and Commercial businesses across ... ** Information Assurance Analyst I** **Who is Epsilon:** Epsilon...is known for its solution-focused and innovative approach, aligning technology systems, tools, and processes with the missions and… more
- CACI International (Arlington, VA)
- Customer Support Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular ... and HR Professionals to better manage personnel and pay information . CACI is looking for great people who are...to be completed by system users. + Improve current service desk processes and procedures and champion… more
- TekSynap (Chantilly, VA)
- …24/7, 365-day ServiceDesk (SD) to support IT services andapplications. Theservice desk uses ServiceNow asanInformation Technology Service Management ... input into the strategy for developing and resourcing a Service Desk (virtual federated or physical) to...these principles - the need to nimblyutilizethe best that information technology offers to meet the business… more
- TekSynap (Arlington, VA)
- …+ Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary Technical Control Facility ... to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center...- the need to nimbly utilize the best that information technology offers to meet the business… more
- R1 RCM (Warrenton, VA)
- …required for as needed shifts** R1 is the leading provider of technology -driven solutions that transform the patient experience and financial performance of ... of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow… more
- NANA Regional Corporation (Fredericksburg, VA)
- … and network support. + A minimum of three (3) years' experience in Information Technology (IT) help desk operations with familiarity in troubleshooting, ... will be a part of an overall Electronic Surveillance Service Delivery and Service Level Agreement (SLA)...question answered. + Provides assistance by disseminating appropriate LES information to LEOs and directing recourses which include: CSP… more
- Shuvel Digital (Vienna, VA)
- …and over 23,000 employees. Our client Navy Federal Credit Union is seeking an Service Desk -15194-Hybrid in Vienna, VA. You seem to have a rock-solid profile ... assigned shift. Training will be M-F 0800-1630 EST. The Service Desk is a fast-paced environment that...or appropriate Qualifications + Knowledge and understanding of the information technology field + Basic skill troubleshooting… more
- TekSynap (Arlington, VA)
- …Work Instructions (WIs), and other program documentation. + Help implement the service desk strategy, quality assurance (QA) programs, and continuous improvement ... internal and external support teams. + Monitor and track service desk metrics, including ticket resolution times,...- the need to nimbly utilize the best that information technology offers to meet the business… more
- Conduent (VA)
- …culture where individuality is noticed and valued every day. **Remote Customer Service Representative** $14.00 HR **Please note that applicants residing in the ... TX, VT, and WA.** Are you passionate about helping others and delivering exceptional service ? Join our dynamic team where you become the first point of contact for… more
- Deloitte (Arlington, VA)
- … service lane issues. + Collaborate and maintain continuous communications with other service leads (Network, Service Desk , Deskside Support, Cyber) and ... Our Deloitte AI & Engineering team to transform technology platforms, drive innovation, and help make a...the crisis action team for critical issues with their service lane. + Act as the primary technical interface… more