- Envista Holdings Corporation (Brea, CA)
- IT Help Desk / Online Support Brea,CA POSITION SUMMARY:Provides first level phone support Company wide. Ensures that all Phone support calls are logged, resolved, or ... via phone, email, and Ticketing System. Log the issues\requests into the Help Desk Tracking System then either resolves or escalates to the appropriate resource. *… more
- ThermoFisher Scientific (Carlsbad, CA)
- …+ Level 2/3 support for PC, Printer, Scanner, Phone (Remotely unresolvable by Service Desk ) + Snow queue management (review queue, self-assignment of tickets, ... oriented + Work experience supporting colleagues globally. + Knowledge of operations / service delivery, ai, development, networking, automation + Strong… more
- BeOne Medicines (San Carlos, CA)
- …local leadership and functional teams. **End User & Laboratory Support:** + Manage escalated service desk incidents and ensure service level agreement (SLA) ... **_General Description:_** The Site Lead, GTS Operations is responsible for overseeing the daily IT...with a strong focus on delivering high-quality support and service management within both office and laboratory environments. Reporting… more
- PagerDuty (San Francisco, CA)
- …compliance, and security at enterprise scale. + Architect and scale IT Operations and Infrastructure to support a growing, hybrid workforce, ensuring ... IT strategies. + Oversee ticket escalation and ensure that service level agreements (SLAs) and defined metrics are consistently...your team. + Bring deep, practical experience in IT operations , infrastructure , enterprise AI, and security, with… more
- Stanford University (Stanford, CA)
- Operations Shift Supervisor **Land, Buildings and Real Estate, Stanford, California, United States** **New** Facilities Post Date 1 day ago Requisition # 107379 ... university as "Caretakers of a LEGACY." **Department Introduction:** Energy Operations (EO) is responsible for the safe, reliable and...within the buildings step the voltage down to normal service voltages and distribute it to loads throughout the… more
- Stanford University (Stanford, CA)
- …operational issues. The RTM 1 evaluates emerging technologies, recommends improvements to service operations , and implements best practices in alignment with ... Research Technical Manager 1 - Operations and Maintenance **Dean of Research, Stanford, California,...dedicated staff, nano@stanford offers not only world-class tools and infrastructure , but the training, support, and collaboration necessary to… more
- Ferrotec USA (Livermore, CA)
- …office locations. HOW YOU MAKE AN IMPACT Directs and coordinates activities of help desk staff engaged in computer operations by performing the following duties ... and aid in the technology planning effort. . Accountable for meeting systems infrastructure or operational Service Level Agreements established by IT Manager… more
- Stanford University (Stanford, CA)
- Business Operations Manager 2 **Dean of Research, Stanford, California, United States** **New** Administration Post Date 4 days ago Requisition # 107280 ... of dedicated staff, nano@stanford offers not only world-class tools and infrastructure , but the training, support, and collaboration necessary to develop researchers… more
- TEKsystems (Santa Ana, CA)
- …installation, configuration, and user training. This role collaborates with other IT Infrastructure teams as smart hands to ensure seamless user experience and ... 3+ years of experience in end user support, help desk , or desktop support * Strong knowledge of Windows...remote support tools and ticketing systems * Strong customer service orientation with excellent interpersonal skills 1. End User… more
- Stanford Health Care (Newark, CA)
- …use + Coordinate application support with other information technology teams including Infrastructure , Integration, Reporting, and the help desk + Lead small ... will possess a strong understanding of CCaaS (Contact Center as a Service ) solutions, Contact Center, and Telephony technologies, as well as business analysis… more