- Amazon (CA)
- …Microsoft Office Suite Experience using electronic health records (EHR) or customer relationship management (CRM) systems Knowledge of HIPAA compliance and ... adhere to HIPAA regulations, and accurately document all interactions in the company's customer relationship management system. They should also be able to… more
- Intuit (San Diego, CA)
- …experimentation and innovation. **What you'll bring** + Minimum of 5 years in Customer Experience , including leading in a highly matrixed, cross-functional, and ... with a design mindset and demonstrated strengths in product management or experience design. Have led the...the impact of human behavior and market trends on customer interaction with products + Connects the… more
- Kuehne+Nagel (Torrance, CA)
- …other stake holders (eg general management and sales) for an optimized customer experience + To actively manage interfaces and information / knowledge ... limited to; proactive customer service, problem solving, customer follow up, interaction with our sales...(eg people and facilities) to match our customers needs. Customer Experience is directly linked to the… more
- AeroVironment (Petaluma, CA)
- …incident responses, and customer interaction to improve the end-to-end customer experience + Manage the mishap reporting and review process with key ... best practices across the organization with the focus on customer satisfaction and positive customer interaction...support. + Build and maintain a comprehensive high value customer experience program based on voice-of- customer… more
- Robert Half Office Team (San Diego, CA)
- …+ Uphold the values and mission of the nonprofit through every customer interaction Requirements Qualifications: + 1+ year of experience in a call center or ... a mission-driven nonprofit organization in search of a dedicated Customer Experience Specialist to join their inbound...able to learn and navigate CRM systems or call management software + High level of empathy, active listening,… more
- Amazon (Santa Clara, CA)
- …by practically inventing and applying AI through engineering to make every customer interaction intuitive, effortless, seamless, and empathetic. Your work will ... Team and our mission is to design Earth's best customer service where every interaction is intuitive,...directly impact the overall customer experience , which is critical to Amazon's… more
- Merck (Sacramento, CA)
- …Skills:** Administrative Policies, Administrative Policies, Customer Experience Design, Customer Experience Management , Customer Handling, ... exceptional customer care while managing the US Customer Escalation Queue. This role involves direct interaction...management experience + Animal health industry experience + 7+ years of Customer Care… more
- Lumen (Sacramento, CA)
- …behaviors. **What We Look For in a Candidate** + Experience : 3+ years customer success or account management experience . + Education Level: Bachelor's ... products, and features. + Technical Proficiency: Comfortable using CRM systems and other customer management tools. + Working knowledge of MS Office suite.… more
- Robert Half Office Team (Livermore, CA)
- …with other support departments, including Finance, Sales, Purchasing, Engineering and Product Management . * Direct general customer service- for both end-users ... Communicate with DSM daily to understand priority and manage customer ship/need by dates. * Return Management ...consideration today! Requirements * Minimum of 1 year of experience in customer service or a related… more
- BD (Becton, Dickinson and Company) (San Diego, CA)
- …alignment and engagement, and accountability for ensuring successful completion and a positive customer experience + MMS point of contact for customer ... of that plan across cross-functional stakeholders. **Skills and Competencies:** + Excellent customer interaction skills and executive presence + Ability to… more