- Amazon (CA)
- …Microsoft Office Suite Experience using electronic health records (EHR) or customer relationship management (CRM) systems Knowledge of HIPAA compliance and ... adhere to HIPAA regulations, and accurately document all interactions in the company's customer relationship management system. They should also be able to… more
- US Bank (Los Angeles, CA)
- …classes. We invest in our people, process, and technology to create the ideal customer experience during every interaction . Our hiring and training standards ... to ensure our Service Advisors are prepared to deliver an exceptional customer service experience . Our state-of-the-art technology provides information quickly… more
- Kuehne+Nagel (Torrance, CA)
- …other stake holders (eg general management and sales) for an optimized customer experience + To actively manage interfaces and information / knowledge ... limited to; proactive customer service, problem solving, customer follow up, interaction with our sales...(eg people and facilities) to match our customers needs. Customer Experience is directly linked to the… more
- Robert Half Office Team (San Diego, CA)
- …+ Uphold the values and mission of the nonprofit through every customer interaction Requirements Qualifications: + 1+ year of experience in a call center or ... a mission-driven nonprofit organization in search of a dedicated Customer Experience Specialist to join their inbound...able to learn and navigate CRM systems or call management software + High level of empathy, active listening,… more
- Amazon (Santa Clara, CA)
- …by practically inventing and applying AI through engineering to make every customer interaction intuitive, effortless, seamless, and empathetic. Your work will ... Team and our mission is to design Earth's best customer service where every interaction is intuitive,...directly impact the overall customer experience , which is critical to Amazon's… more
- Lumen (Sacramento, CA)
- …behaviors. **What We Look For in a Candidate** + Experience : 3+ years customer success or account management experience . + Education Level: Bachelor's ... products, and features. + Technical Proficiency: Comfortable using CRM systems and other customer management tools. + Working knowledge of MS Office suite.… more
- Robert Half Office Team (Livermore, CA)
- …related duties as assigned by management . Requirements * Minimum of 1 year of experience in customer service or a related field. * Proficiency in Epicor ERP ... with other support departments, including Finance, Sales, Purchasing, Engineering and Product Management . * Direct general customer service- for both end-users… more
- BD (Becton, Dickinson and Company) (San Diego, CA)
- …alignment and engagement, and accountability for ensuring successful completion and a positive customer experience + MMS point of contact for customer ... of that plan across cross-functional stakeholders. **Skills and Competencies:** + Excellent customer interaction skills and executive presence + Ability to… more
- Lumen (Sacramento, CA)
- …well as billing credit mitigation **What We Look For in a Candidate** 5+years of customer success or account management experience Experience managing ... the world and shape the future. **The Role** The Customer Success Advocate Sr is a customer ...Based Activity - Lead CS Engagement on a high interaction account (DSR, for example) that requires daily intervention,… more
- Amazon (San Francisco, CA)
- …pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and ... & Experiences, which scales and optimizes pricing solutions across our diverse customer base. Within GDSP, you will develop deep expertise in cloud economics,… more