- Tesla Motors (Buffalo, NY)
- …Monday through Friday, 10:30AM - 7:00PM EST Responsibilities Deliver a high level of customer service on every interaction Own the relationship from the first ... for home charging products with customers and support teams Provide troubleshooting and customer support for mobile app and account management for Tesla charging… more
- Sealing Devices, Inc. (Henrietta, NY)
- …degree in Business, Finance, or Economics required (Bachelor's preferred). 2+ years of experience in sales, customer service, or a related role. Strong written ... About the Role: As a Customer Service Representative, you'll play a key role...relationships with customers and vendors while ensuring that every interaction supports our commitment to quality and profitability. What… more
- NAPAA (Yonkers, NY)
- …and have a minimum of two years personal and commercial lines insurance account management experience , or comparable work experience . Possess a valid ... Job Description: The Customer Service Representative at Christian Frias Allstate Agency...inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while… more
- M&T Bank (Brooklyn, NY)
- …outreach, appointment preparation, interaction /appointment, follow-up) and Risk Management (audit requirements, fraud prevention, Know Your Customer ... complex customer needs. Specializes in our branch customer experience through all retail and business...sales and/or referral goals. Play key role in Relationship Management ( customer assessments, profiling for sales opportunities,… more
- Octus (New York, NY)
- …our User Experience designers and Technical Product Managers. Collaboration with Customer Success and Product Strategy: Working closely with our customer ... Since 2013, tens of thousands of professionals across hedge fund, investment banking, management consulting, and law firm verticals have come to rely on Octus to… more
- PayPal, Inc. (New York, NY)
- …a customer completes their purchase, including order tracking, transaction management , receipts, customer support touchpoints, and the transition into the ... Bachelor's or Master's Degree in Design, Information Architecture, Human Computer Interaction , Human Factors, or equivalent project/portfolio experience A… more
- TD Bank Group (Port Washington, NY)
- …service; supports service and advice strategies and tactics to improve the overall Customer experience Proficient in Customer relationship tools, services, ... items Leads, coaches, and drives exceptional service at every Customer interaction in the lobby and on...Customer complaints Leads the execution of the Store Customer experience plan/objectives; supports the execution of… more
- Tishman Speyer (New York, NY)
- …evenings, and occasional overnight shifts required. Key Responsibilities: Venue & Guest Experience Management : Oversee the daily operations of The Rink at ... anticipate needs, resolve challenges with professionalism, and elevate every customer interaction -even in high-pressure or weather-impacted situations. Ownership… more
- TD Bank Group (Bronx, NY)
- …them to appropriate team member or internal Bank partners, while ensuring a positive Customer experience Requires a broad knowledge and understanding of the full ... save time and money, and exceed their needs Utilizes Customer relationship management tools to proactively play...money Consistently executes appropriate behaviors to deliver a Legendary Customer experience that is unexpectedly human in… more
- Wipro Limited (Long Beach, NY)
- …ensuring customer delight ? Deliver No. Performance Parameter Measure 1. Customer Engagement and Delivery Management PCSAT, utilization % achievement, no. of ... leads generated from the business interaction , no. of errors/ gaps in documenting ...deal solutioning completed within timeline, velocity generated. 2. Knowledge Management No. of whitepapers/ research papers written, no. of… more
