- GCI Communication Corp (Syracuse, NY)
- …solutions. Will assist customers in a professional manner by providing the ultimate customer experience . + Meet and exceed all performance and sales ... plan and product that will suit their needs. Each interaction allows us to build trust, educate customers, and...to new and existing customers. + Create a first-class customer service experience . + Handle all … more
- Mastercard (Harrison, NY)
- … in information technology (IT), information security or third-party vendor risk management Experience working with cyber threat intelligence solutions and/or ... technical questions and managing RFI/RFP/RFx responses. Own all technical interaction with prospective clients. Own the technical validation process...exposure management solutions a plus Prior experience working… more
- Amazon (New York, NY)
- …buy and easy to use. Amazon Connect in Applied AI Solutions is transforming customer experience through a unified data and knowledge foundation that powers ... and technology strategy decisions that position AWS as the leader in AI-powered customer experience solutions About the team We are a collaborative organization… more
- Lumen (Albany, NY)
- …well as billing credit mitigation **What We Look For in a Candidate** 5+years of customer success or account management experience Experience managing ... the world and shape the future. **The Role** The Customer Success Advocate Sr is a customer ...Based Activity - Lead CS Engagement on a high interaction account (DSR, for example) that requires daily intervention,… more
- EBSCO Information Services (Albany, NY)
- …Marketing, Clinical Implementation, Product, and Editorial-to deliver a seamless and value-driven customer experience . The Customer Success Manager will ... management , and overseeing key handoffs and the overall development of a customer . + Experience working in medical software implementations or in a clinical… more
- Robert Half Finance & Accounting (Mount Vernon, NY)
- …problem-solving abilities, and a commitment to ensuring a positive customer experience . Key Responsibilities: Customer Interaction : Handle incoming phone ... Document customer interactions, inquiries, and resolutions in the company's customer relationship management (CRM) system, ensuring accurate and detailed… more
- Danaher Corporation (Port Washington, NY)
- …commercial management or management in a field that requires regular customer interaction . + Proven ability to develop and drive strategic growth plans ... + Bachelors degree in technical, business, or engineering discipline. + 15+ years of prior management experience in a corporate environment, encompassing… more
- The Hertz Corporation (Flushing, NY)
- …excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and ... The ** Customer Experience Associate** provides customer...the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions… more
- Patterson Companies, Inc. (Rochester, NY)
- …accurate customer and territory records, facility records, and document all customer interaction . + Generation of reports + Monitor scheduled shipment dates ... information received from customers to the outside sales representative or appropriate management . + Identify customer requirements and expectations in order to… more
- Amazon (New York, NY)
- …methods, and simulations - Building scalable architectures capable of processing multiple customer interaction data streams - Collaborating with other scientists ... Amazon's retail business, helping optimize the balance between inventory costs and customer experience while contributing to scientific developments in the… more