- Coinbase (Richmond, VA)
- …connection, and alignment. Attendance is expected and fully supported. As a Customer Success Agent,* *you will serve as a primary subject matter expert for ... are valued. Ensure their voices are heard through accurate issue tracking and upstream solutions. * Take ownership and...to find the root cause and solve the customer issue on the first contact. Where this is not… more
- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Strategic Customer Success Manager to shape the future of the program. The Strategic Customer ... Success Manager drives business growth for some of the...systems. * Deep diving and resolving an item buyability issue that was surfaced by your Customer. * Following… more
- Coinbase (Richmond, VA)
- …Attendance is expected and fully supported. As a Supervisor for the Customer Success Team, you will lead a specialized team of customer focused support analysts ... customer accounts. * Proactively identify customer needs before they become an issue to simplify the customer experience, reduce friction, and strengthen trust in… more
- CACI International (Sterling, VA)
- …Issues, and Opportunity Analyst to support our organization's risk management, issue resolution, and opportunity identification processes. This role will be ... issues efficiently, and capitalize on potential opportunities, contributing to overall success and resilience. + Conduct regular risk assessments across various… more
- USAA (Chesapeake, VA)
- …to collect and analyze data. **What sets you apart:** + Direct experience with Issue Management process, understanding the nature of an issue and providing ... Issue Owners and Action Owners throughout the issue lifecycle. + Ability to operate and make sound...service, loyalty, honesty and integrity. USAA attributes its long-standing success to its most valuable resource: our 35,000 employees.… more
- USAA (Chesapeake, VA)
- …to collect and analyze data. **What sets you apart:** + Direct experience with Issue Management process, understanding the nature of an issue and providing ... Issue Owners and Action Owners throughout the issue lifecycle. + Ability to operate and make sound...service, loyalty, honesty and integrity. USAA attributes its long-standing success to its most valuable resource: our 35,000 employees.… more
- Warner Bros. Discovery (Sterling, VA)
- …difficult situations, adapting to changing situations and responsibilities quickly and without issue , staying calm, reacting quickly under pressure and being able to ... remain on the air. + May provide input and issue written reports to various factions of the Technology...other Technology & Operations and Distribution staff to ensure success of daily operations + Coordinate communication and/or escalation… more
- QinetiQ US (Mclean, VA)
- …opportunities to work with a purpose. We are committed to supporting your success in both your professional and personal lives. Position Overview We are seeking ... planning activities across multiple organizations and stakeholder groups Field Support and Issue Resolution: + Track and manage field issues, corrective actions, and… more
- CACI International (Sterling, VA)
- …and project teams. + Implement and oversee risk mitigation strategies, issue resolution processes, and opportunity exploitation plans. + Develop and maintain ... a risk register, issue log, and opportunity tracker, ensuring they are regularly...missions, build on our lengthy track record of business success , and find opportunities to break new ground -… more
- Parsons Corporation (VA)
- …systems training. + Knowledge of Cx standards and practices. + Maintenance of issue tracking and actively managing issue resolutions. Must demonstrate team ... Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state… more