- City of New York (New York, NY)
- …coordination with all program areas and FIA to troubleshoot payment processing issues , facilitate resolution as well as landlord communication and customer service. ... and assess referrals made to LMU from existing landlords related to rental/payment issues and conducts outreach, as necessary, to tenants in receipt of rental… more
- Synchrony (New York, NY)
- …for IA issue reporting, including key audit issue metrics and summarizing past due audit issues . + Prepare quarterly IA key metrics related to audit plan status and ... issues . + Perform Quality Reviews of audit reports prior...+ Create and perform data analysis relating to audit issues and root cause. Assist with thematic issue reporting… more
- SMBC (White Plains, NY)
- **Role Description** Provide support on technical issues requiring in-depth debugging and expertise in production software applications. Train users in need of ... to users. **Role Objectives: Delivery** Troubleshoot, resolve and report technical issues faced by end users with production software applications. Provide support… more
- Community Housing Innovations (New York, NY)
- …organizations that offer support, advocacy and direct services for immigration and citizenship issues , legal issues , health and mental health issues , ... experience in social services for clients. Experience with immigrants and immigration issues prioritized. Minimum of seven (7) years of case management experience… more
- University of Rochester (Rochester, NY)
- …processes and updates sensitive and confidential information. Resolves patient access issues within limits and works with confidential information from various ... center. Provides guidance on the most complex calls and issues . Acts as a subject matter expert for others...Public Relations. + Researches, resolves, and documents non-routine paging issues which impact or delay patient care. + As… more
- L'Oreal USA (New York, NY)
- …fostering a data-driven culture, establishing clear communication plans for data quality issues , and transparently reporting on our data health to ensure maximum ... Issue Management: + End-to-End Vigilance: Proactively identify potential data quality issues by analyzing end-to-end data flows, data transformations, and business… more
- UHS (Binghamton, NY)
- …Wednesday 3-11:30pm Key Responsibilities: + Initial Troubleshooting: Handle basic technical issues over phone, email, or chat, guiding users through problem-solving ... Tier 2 or 3 support. + Escalation: Identify and escalate more complex issues to appropriate support levels. + Documentation: Logs incidents and service requests and… more
- Rochester Institute of Technology (Rochester, NY)
- …Analyze and respond to questions or concerns involving software and hardware issues , and training, and system implementation. Follow up as needed and document ... bugs and other technical issues for development team review/investigation. + Represent NTID CAT...For example, ability to delineate between routine bugs and issues , and unique, infrequent, or large-scale issues .… more
- S&P Global (NY)
- …Issue Management Process document/ methodology + Lead efforts to centralize control gaps/ issues in GRC tool + Lead efforts in logging, tracking, monitoring, and ... remediation of control gaps/ issues + Coordinate with key stakeholders to ensure the issues are clearly articulated, mapped to the appropriate risk category, and… more
- TD Bank (New York, NY)
- …programs, including design, development, implementation, monitoring, reporting and resolution of issues for a specialized functional area. **Depth & Scope:** + ... in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate + Ensures business operations are in compliance with… more