- CVS Health (Albany, NY)
- …to resolution complaint/appeal scenarios for all products, which may contain multiple issues and, may require coordination of responses from multiple business units. ... timely, customer focused response to complaints/appeals. Identify trends and emerging issues and report and recommend solutions. **Required Qualifications** + 1 plus… more
- Ellis Medicine (Schenectady, NY)
- …+ Ability to independently organize and run meetings. + Ability to problem-solve issues involving other departments and outside entities. + Ability to read and write ... notified about interruption in service when delays, product problems or staffing issues occur. 4. Budget, quality and productivity performance is understood and on… more
- Stony Brook University (Stony Brook, NY)
- …large team, coordinates with multiple hospital departments to resolve issues , and facilitates events while minimizing disruptions. Responsibilities include ... and other hospital departments. * Proactively problem-solve and de-escalate visitation issues , engaging Security, UPD, ADN, and Care Management when necessary. *… more
- Outreach Development Corporation (Brentwood, NY)
- …Corporation (Outreach) is a non-profit organization that helps people address the issues stemming from substance use and behavioral health disorders by providing the ... Coordinator to effectively handle the volume of work. + Address program issues with the Program Coordinator, which pertain to strategic objectives, annual plan… more
- American Express (New York, NY)
- …objective of providing high-quality and value adding consulting solutions. * Understand issues and diagnose root-cause of issues . Perform secondary research as ... instructed to assist in strategy and business planning. **Minimum Qualifications:** * 8 years of experience in cloud applications with experience in leading a team * Industry knowledge on GCP Cloud Applications and deployment. * Bachelor's degree in Computer… more
- City of New York (New York, NY)
- …for brokers and landlord payments for Rental Assistance Subsidy Programs; troubleshoot issues made by tenants, landlord, lawyer, advocate, legal aid via a review ... for tenants who wish to submit a transfer request via email for issues with landlord, inhabitable apartments, etc., address requests for information and services… more
- Verint Systems, Inc. (Albany, NY)
- …Wells Fargo IT technical team for all Verint video solutions projects, technical issues , and communication updates. + Complete all assigned tasks, either on-site at ... standard IT and software terminology. + Ability to prioritize and drive cross-functional issues to a successful resolution on behalf of Wells Fargo. + Excellent… more
- Coinbase (Albany, NY)
- …as an escalation point for the Customer Experience organization in high touch critical issues and platform defects (incidents and bugs). You should be able to gauge ... teams. * Maintain an investigative mentality to help address critical customer issues while keeping in mind next-issue avoidance and building operational processes… more
- Advantech Industries Inc. (Rochester, NY)
- …+ Collaborate with engineering and quality assurance teams to resolve production issues and implement process improvements. + Train, mentor, and evaluate shop staff ... are essential for interpreting engineering drawings and troubleshooting equipment issues , enabling timely resolution of production challenges. Organizational skills… more
- Ralliant (Fairport, NY)
- …Verify that all acceptance criteria are met per product specification. + Analyze issues and identify alternative solutions or workarounds. + Make sure all the ... features, issues and tests are documented in compliance with our internal processes. **Skills & Experience** _The successful candidate will be able to demonstrate… more