- M&T Bank (Buffalo, NY)
- …required by line of business. + Ensure efficient and timely resolution of issues arising from testing or implementation to ensure expected performance. Ensure ... issues , incidences and questions are documented, reported and resolved...and manage post implementation by getting feedback, resolving any issues and completing a debrief including actual to plan… more
- City National Bank (New York, NY)
- …monitoring business unit control environment, drafting and maintaining remediation plans and issues tracking logs, and escalation of compliance issues . The ... incumbent is responsible for playing a critical role in the issues remediation strategy for compliance identified issues and ensuring issues are closed in a… more
- Guardian Life (New York, NY)
- …IT audit project manager, fully responsible for planning, executing, communicating issues and progress, and reporting audit results, individually and, on occasion, ... changing priorities while working under moderate supervision and can discuss technical issues in general business language. **You have** + Bachelor's degree is… more
- SUNY Delhi (Delhi, NY)
- …to students, assessment, referrals, and consultation with faculty and staff around issues related to the developmental and psychological needs of college students. ... services to students seeking assistance for a wide range of mental health issues , including but not limited to personal, social, educational, or vocational problems.… more
- CUNY (Queens, NY)
- …for employees regarding HR related concerns, conducting interviews and resolving issues with empathy and confidentiality. They will provide ongoing guidance and ... and address, investigate and work to resolve employee relations issues in a confidential and objective manner; Provide on-going...on a broad spectrum of employee and labor relations issues and projects. The preferred candidate will have: Relevant… more
- WTW (New York, NY)
- …teams, and technology team, ensuring that product and technology-related changes, issues , outages, and support needs are effectively communicated, prioritized, and ... retrospective review meetings. + Support the business to investigate and troubleshoot issues . + Act as a product workstream coordinator, aligning with areas of… more
- Capital One (Albany, NY)
- …will serve as a specialized escalation point, taking ownership of complex customer issues that require deep technical analysis. This role is ideal for a technical ... problem-solver who thrives on diagnosing and resolving complex issues across cloud infrastructure, networking, and data systems, while also helping to build a… more
- Healthfirst (NY)
- …Welcome Onboarding and Consumer Directed Personal Assistant Assessments and identify any issues or risk factors that require clinical escalations to a CM//PCM.** + ... document calls to and from members to assist with benefit questions// issues , schedule appointments, assessment inquiries, service issues and grievances**… more
- NTT DATA North America (Buffalo, NY)
- …(tablets), printers, scanners, and any other supported devices + Diagnose and resolve software issues , operating system issues , and network issues + Interact ... with End Users to identify IT issues , provide easy to understand explanation of the resolution,...to provide timely updates on progress of their IT issues + Respond in a timely manner to end… more
- Excellus BlueCross BlueShield (Dewitt, NY)
- …while responding in a professional, efficient, and timely manner to resolve issues and enhance member & provider satisfaction/retention. The B version of this ... company and our products and/or services. + Identifies and follows through on issues impacting the Health Plan and customer experience. + Develops effective internal… more