- Excellus BlueCross BlueShield (Dewitt, NY)
- …while responding in a professional, efficient, and timely manner to resolve issues and enhance member & provider satisfaction/retention. The B version of this ... company and our products and/or services. + Identifies and follows through on issues impacting the Health Plan and customer experience. + Develops effective internal… more
- M&T Bank (Getzville, NY)
- …provide on the job training, and research and resolve highly specialized and/or sensitive issues for the work team. + Liaise with first line risk and second line ... of defense personnel with respect to customer issues . Research and resolve complex internal and external.... Research and resolve complex internal and external customer issues . + Serve as department lead for special projects… more
- M&T Bank (Buffalo, NY)
- …and retirees as necessary to obtain needed information to resolve customer issues . + Assist employees and/or managers with the resolution of payroll related ... and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. + Promote an environment that supports… more
- Comunilife (Bronx, NY)
- …floor security. The Operations Supervisor will liaison with security staff, identify any issues , follow-up as needed and report to the Program Director on any ... security issues that arise. + The program is located in...housekeepers to follow-up-and report to the Program Director on issues that arise. + Conduct regular inspections of rooms… more
- BMO Financial Group (New York, NY)
- …+ Recommend and implement liquidity and funding solutions based on analysis of issues and implications for the business. + Support development and execution of ... positions and assumptions, including for new business transactions). + Identify emerging issues and trends to inform decision-making and understand risk drivers. +… more
- Albany Medical Center (Albany, NY)
- …in person support needs. The Clinical Engineering Technician will take ownership of issues escalated to them and work to resolution utilizing all skills, experience, ... + Participate in on-call rotation and help troubleshoot customer issues + Perform at or above the Information Services...a reported issue, as well as determine when new issues arise and escalate them appropriately. + Ability to… more
- IBM (Poughkeepsie, NY)
- …growth and innovation thrive. **Your role and responsibilities** Investigate client-reported issues and technical questions using tools such to read system logs, ... trace analysis, and system diagnostics. These issues may arise from product defects, incorrect usage, or...global teams and interface directly with clients to drive issues to resolution. Participate in off-shift and weekend duty… more
- Paylocity (Rochester, NY)
- …outstanding customer service by effectively utilizing available resources and prioritizing issues . The role involves meeting performance metrics through inbound and ... manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues , and escalate when necessary. + Client Focus - Champion clients'… more
- WellLife Network (Smithtown, NY)
- …methods and engage individuals with chronic medical conditions, mental health issues , and/or substance use disorders, often co-occurring. 2. Conduct initial and ... to provide feedback and share resource information relating to client needs, issues and concerns. 12. Be responsible for reporting/coordinating daily office and… more
- Mount Sinai Health System (New York, NY)
- …This includes policy and program development, program accreditation, financial issues , staff training, hiring/interviewing new staff, and many direct patient ... and updating program based on current rules/regulations. + Handle financial/insurance issues and solving problems associated with these issues . +… more