- CUNY (Queens, NY)
- …for employees regarding HR related concerns, conducting interviews and resolving issues with empathy and confidentiality. They will provide ongoing guidance and ... and address, investigate and work to resolve employee relations issues in a confidential and objective manner; Provide on-going...on a broad spectrum of employee and labor relations issues and projects. The preferred candidate will have: Relevant… more
- WTW (New York, NY)
- …teams, and technology team, ensuring that product and technology-related changes, issues , outages, and support needs are effectively communicated, prioritized, and ... retrospective review meetings. + Support the business to investigate and troubleshoot issues . + Act as a product workstream coordinator, aligning with areas of… more
- Capital One (Albany, NY)
- …will serve as a specialized escalation point, taking ownership of complex customer issues that require deep technical analysis. This role is ideal for a technical ... problem-solver who thrives on diagnosing and resolving complex issues across cloud infrastructure, networking, and data systems, while also helping to build a… more
- Healthfirst (NY)
- …Welcome Onboarding and Consumer Directed Personal Assistant Assessments and identify any issues or risk factors that require clinical escalations to a CM//PCM.** + ... document calls to and from members to assist with benefit questions// issues , schedule appointments, assessment inquiries, service issues and grievances**… more
- NTT DATA North America (Buffalo, NY)
- …(tablets), printers, scanners, and any other supported devices + Diagnose and resolve software issues , operating system issues , and network issues + Interact ... with End Users to identify IT issues , provide easy to understand explanation of the resolution,...to provide timely updates on progress of their IT issues + Respond in a timely manner to end… more
- Excellus BlueCross BlueShield (Dewitt, NY)
- …while responding in a professional, efficient, and timely manner to resolve issues and enhance member & provider satisfaction/retention. The B version of this ... company and our products and/or services. + Identifies and follows through on issues impacting the Health Plan and customer experience. + Develops effective internal… more
- M&T Bank (Getzville, NY)
- …provide on the job training, and research and resolve highly specialized and/or sensitive issues for the work team. + Liaise with first line risk and second line ... of defense personnel with respect to customer issues . Research and resolve complex internal and external.... Research and resolve complex internal and external customer issues . + Serve as department lead for special projects… more
- M&T Bank (Buffalo, NY)
- …and retirees as necessary to obtain needed information to resolve customer issues . + Assist employees and/or managers with the resolution of payroll related ... and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. + Promote an environment that supports… more
- Comunilife (Bronx, NY)
- …floor security. The Operations Supervisor will liaison with security staff, identify any issues , follow-up as needed and report to the Program Director on any ... security issues that arise. + The program is located in...housekeepers to follow-up-and report to the Program Director on issues that arise. + Conduct regular inspections of rooms… more
- BMO Financial Group (New York, NY)
- …+ Recommend and implement liquidity and funding solutions based on analysis of issues and implications for the business. + Support development and execution of ... positions and assumptions, including for new business transactions). + Identify emerging issues and trends to inform decision-making and understand risk drivers. +… more