- CVS Health (Albany, NY)
- …for Springboard & ABAT. + This position will identify and rectify issues related to systems supported including escalating to appropriate technology partners when ... ticket triage and resolution processes to ensure no member access to care issues . + Apply specialized application knowledge to testing processes to ensure no member… more
- M&T Bank (Buffalo, NY)
- …and regulatory requirements. + Ensure efficient and timely resolution of issues arising from testing or implementation to ensure expected performance. Ensure ... issues , incidences and questions are documented, reported and resolved...Coordinate and manage post-implementation by getting feedback, resolving any issues and completing a debrief including actual to plan… more
- TD Bank (New York, NY)
- …specialized accounting / taxation / audit / regulatory reporting and operational issues + Acts as the primary interface with Finance partners /leaders and ... in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate + Ensures business operations are in compliance with… more
- Kedrion Biopharma (Melville, NY)
- …or activities executed by junior project managers. + Identifies risks and issues that challenge achieving strategic goals: develops and implements plans to mitigate ... risk, resolve issues , and execute corrective actions. + Coordinate cross-functional efforts...reviews drive escalations to address and resolve critical project issues . + Facilitate governance processes and serve as a… more
- Cengage Group (New York, NY)
- …overall licensing plan and strategy for product list + Ability to identify workflow issues , source issues /concerns, or team member issues that can ... the development phase of projects. + Uses strategy and critical thinking, resolves issues of various nature while ensuring all project goals and legal compliance are… more
- NCR Atleos (New York, NY)
- …management and other internal resources with regard to sales and services issues for current customers; Position requires strong relationship management and carries ... * Schedules and conducts regular customer meetings to discuss customer-specific issues , review performance/value, ongoing projects and rollouts, and to position new… more
- City of New York (New York, NY)
- …various operational and technical teams, documenting and partnering to resolve any issues which inhibit task completion or the overall success of critical ... various platforms such as email, phone and screensharing; - Troubleshooting issues by utilizing materials, research, creative thinking and problem-solving skills; -… more
- TD Bank (New York, NY)
- …proactive strategies, tactics, policies and programs to effectively manage regulatory/compliance issues + Meets with business (Compliance) partners and leaders to ... and promotes the prompt and thorough resolution of escalated non-standard, high risk issues + Works closely with executive management team to support the development… more
- Cayuse Holdings (Albany, NY)
- …using remote desktop tools to diagnose and troubleshoot desktop support related issues associated with Windows OS, Microsoft suite of applications, MacOS and Apple ... Provide aid and technical support for the resolution of problems, incidents, issues , and emergencies including major incident manage escalation to ITOC and/or Major… more
- Intermountain Health (Albany, NY)
- …and external organizations to engage key stakeholders to resolve critical issues . **Essential Functions** + Establishes, implements, and enforces Key Performance ... + Manages performance of external entities by monitoring metrics, resolving issues contributing to performance level concerns, and reporting results to Intermountain… more