- Bloomberg (New York, NY)
- …teams at different levels and across regions to resolve complex issues while maintaining effective communication and ensuring consistent adherence to company ... Windows and macOS environments, including configuration and troubleshooting performance issues using Windows troubleshooting tools (Task Manager, Event Viewer,… more
- MTA (New York, NY)
- …and convenes special responsibility hearings with various vendors' presidents to examine issues of ethics, integrity and poor performance. Such efforts allow the MTA ... of training and providing training in Responsibility and Vendor Performance issues for procurement personnel, project managers, and senior management. This is… more
- KPH Healthcare Services, Inc. (Gouverneur, NY)
- …supervisory leadership and second level support with escalated customer service issues . **Responsibilities** **Job Duties:** + Call Center phone coverage for ... members + Provide Call Center resolution of customer service issues to ensure complete client satisfaction + Provide Call...Processor + Assist with on-site resolution of customer service issues to clients + Training, coaching and development of… more
- KeyBank (East Aurora, NY)
- …and servicing needs, including identifying and resolving client servicing issues . Tellers, through conversations with clients, listen to uncover financial ... + Proactively work to identify and resolve client servicing issues , escalating as needed + Listen for clues for...its goals + Critical Thinking: The ability to identify issues , communicate them, and explain the characteristics and steps… more
- Paylocity (Rochester, NY)
- …technical expertise. By effectively utilizing available resources and prioritizing issues , the Account Manager I deliver outstanding customer service. The ... manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues , and escalate when necessary. + Client Focus - Champion clients'… more
- Eileen Fisher (NY)
- …in systemic and functional process flow. * Identify business and/or system issues and provide alternative options for resolution. * Train the business user ... data setup and verification/validation of test results. * Manage issues and bugs within the system using tracking/ support...* Serve as the main point of escalation for issues requiring external/vendor support. Vendor Management * Work with… more
- Catholic Health (Buffalo, NY)
- …analysis, system building, and support during system implementation. Troubleshoots problems and issues with PACS systems, analyzes issues , performs and documents ... Serves as the liaison with the PACS software vendor for questions, issues , implementation and operation audits. Serves as primary liaison between Radiology… more
- City National Bank (New York, NY)
- …of the managed accounts, reviewing daily cash transactions and resolving retirement and custodian issues . WHAT WILL YOU DO? * Manage and lead a team of analysts ... across all aspects of operations. This includes employee morale, HR issues , colleague development, planning, time management, and training. Escalate critical issue… more
- Wells Fargo (New York, NY)
- …specialist/portfolio management teams by making strategic decisions to resolve highly complex issues to meet higher risk deliverables, interpret and develop range of ... review and analyze highly complex or strategic client portfolios for key issues related to cash flow, liquidity, leverage, working capital, debt coverage,… more
- WMCHealth (Kingston, NY)
- …abilities to effectively process, analyze and resolve a multitude of billing issues on multiple payors. + Works independently. Makes sound decisions when necessary. ... and denial report into the daily responsibilities. Proactively addresses problems and issues encountered in billing or follow-up in order to resolve accounts in… more