- Paylocity (Meridian, NY)
- …be instrumental in assisting management by providing feedback on staff performance, client issues , and actions to be taken to improve the department and maintain ... They will ensure all critical aspects of client needs are met and issues resolved appropriately. They will also provide leadership, coaching, training and mentoring… more
- Sharecare (Albany, NY)
- …eligibility, benefit education, open enrollment / new hire plan selection, claims issues , ID card issues , grievances/appeals, utilization management (UM) status, ... versed in and can explain plan benefit design, handles benefit and enrollment issues . + Drive member's engagement into appropriate programs and offerings. + Be an… more
- City of New York (New York, NY)
- …questions. - Walk the user through the problem-solving process. - Direct unresolved issues to the next level of technical support personnel. - Provide detailed ... information of pending issues to complete the task handover during shift changes....the Shelf (COTS) applications. - Troubleshoot and resolve technical issues , ensuring timely and effective problem resolution. - Assisting… more
- M&T Bank (Getzville, NY)
- …external regulations. Communicates findings to appropriate parties to mitigate recurring issues of the same nature. **Primary Responsibilities:** + Monitor and/or ... to established internal policies and processes and external regulations. + Identify issues of non-compliance and communicate to appropriate parties as well as the… more
- Charles Settlement House (Rochester, NY)
- …housing long-term by offering assistance in landlord mediation, resolving tenant issues , and helping clients navigate challenges that could threaten their housing ... to clients regarding tenant rights and responsibilities, including how to address issues with landlords, maintenance, and lease violations. + Act as a mediator… more
- Gilead Sciences, Inc. (Brooklyn, NY)
- …Therapeutic Specialists are responsible for developing an understanding of the issues and opportunities unique to each geography. This unique opportunity supports ... in hospital and large account sales, managing through complex reimbursement issues . * Strong written and verbal communication skills, solid presentation skills,… more
- GCI Communication Corp (Syracuse, NY)
- …available to the team, maintain effective communication and morale, resolve escalated issues , and ensure efficient and successful processes. + Foster a professional ... in a coaching and skill developing manner when working with customer issues . + Collaborate with various internal departments to ensure high-quality customer… more
- Tutor Perini (New Rochelle, NY)
- …+ Effectively communicates with Project Owner/Designer/Architect/Engineering regarding project schedule, issues and activities occurring on the project + Develops ... interfacing with fabricators, subcontractors, & owners to resolve design issues , procurement issues , and constructability issues + Coordination of contract… more
- Loretto Management Corporation (Syracuse, NY)
- …This role involves troubleshooting a wide range of hardware and software issues , documenting solutions, and contributing to a positive end-user experience. Reporting ... to deliver required desktop service levels. + Administers and resolves issues with associated end-user workstation software products and applications. + Supports… more
- 32BJ Benefit Funds (New York, NY)
- …operations of the Health Fund Programs, responding to member and provider issues , and assisting members in choosing in-network providers, particularly 5 Star ... Centers. The Health Services Patient Advocate works on issues from initial inquiries through completion and participates in...Centers from initial inquiry through completion + Log member issues into the department tracking system + Assist members… more