- Northeast Shared Services (Williamsville, NY)
- …communication center environment. This role involves handling customer inquiries, resolving issues , and delivering seamless support for a variety of consumer-facing ... loyalty programs, marketing offers, gift card orders, and special-order requests. Escalate issues to Senior Reps, Consumer Services Leads or Managers when necessary.… more
- AIG (New York, NY)
- …general policy review, and counsel of business partners. Specific Responsibilities + Support issues related to insurance policy rate and form filings. + Support ... issues related to market conduct and financial exams. +...+ Partner and interact with state regulators. + Support issues related to consumer complaints, and information requests. +… more
- MTA (New York, NY)
- …This may include responsibility for supporting efforts and resolving issues such as departmental human resources, personnel systems, procurement requests, ... are developed and maintained. May direct management and resolution of complex issues for high - priority contracts and procurement requests supporting Delivery. Lead… more
- MTA (New York, NY)
- …of production problems, and assist other technical support staff in solving technical issues related to MTA software applications. Level 3 Same as Level 2, with ... less experienced software developers/analysts in solving coding and technical issues related to MTA software. Level 4 Same as...other technical support staff in solving coding and technical issues related to MTA software applications. + Lead the… more
- Bloomberg (New York, NY)
- …in leveraging in-depth research and analysis to address and resolve complex tax issues across Federal, International, and State & Local domains. **We'll trust you ... resolve Federal, International, and State and Local tax matters and related issues + Provide research and assistance in cross border transactions, including analysis… more
- The Walt Disney Company (New York, NY)
- …components including our release process, remote configuration management, and live production issues . While familiar with the high-level aspects of our project as a ... and Xbox and how to debug and diagnose Device issues . + Collaborate with application development teams, services engineering...understanding of our code to identify, research and address issues + Contribute to strategies that ensure the quality… more
- CAI (Albany, NY)
- …e-mail, chat and one on one with customers to identify and diagnose technical issues and problems + Provide first level support including but not limited to: ... utilized by the client), and other "how-to" questions + Properly escalate unresolved issues to the next level of support with strong supporting documentation +… more
- SUNY Delhi (Delhi, NY)
- …and problem resolution for users experiencing hardware, software, and application issues . -Create and maintain detailed tickets within the TeamDynamix ticketing ... and terminations. -Support the Desktop Support team by troubleshooting Windows issues and addressing computer hardware problems, including replacing components such… more
- GE Vernova (Rochester, NY)
- …Level 3 engineering experts. The successful candidate will help resolve customer issues , replicate field problems in lab environments, and contribute to process ... other forms of communication. + Investigate technical problems, reproduce issues as required, and interface with Product Line teams...and interface with Product Line teams to drive customer issues to closure, in a timely manner with a… more
- City of New York (New York, NY)
- …York in appellate litigation on a wide range of constitutional and statutory law issues -Address complex legal issues clearly and effectively in oral and written ... -Must understand and respond clearly and effectively (oral/written) to complex legal issues -Ability to work nights, holidays, and weekends as needed -Excellent… more