- Northwell Health (Staten Island, NY)
- …individuals seeking information and assistance related to chemical dependency issues and related problems. Offers basic information regarding chemical dependency ... for all outpatients. Follows up on collection and billing issues and addresses outstanding balances in excess of program...and assistance to patients regarding a wide range of issues and in accordance with their identified needs and… more
- City of New York (New York, NY)
- …agencies and elected officials; to interpret departmental policies, resolve multi-situational issues , and convey the community's stance on HASA issues ... closely with the Regional Manager. on multi-situational cases and administrative issues to effect resolution and/or compliance; monitor those cases involving… more
- Raymond James Financial, Inc. (New York, NY)
- …subordinates in order to achieve expectations while following established timelines. Explore issues or needs, establishing potential causes and barriers, as well as ... related issues . May include such responsibilities as supporting internal customers...and application of policies and procedures, resolving queries and issues and referring very complex or contentious issues… more
- The Research Foundation for SUNY (Albany, NY)
- …Counsel is responsible for the corporation's legal operations and complex transactional issues including legal aspects of the RF and SUNY's intellectual property ... providing timely legal advice on a wide variety of legal issues , including tax-exempt and non-profit administration, government and industry sponsorship of… more
- Highmark Health (Albany, NY)
- …an Agile environment. Analyze and resolve complex AR discrepancies and system issues through root cause analysis and process optimization. Provide testing support ... and resolve testing issues . Support integration with upstream/downstream systems such as billing,...capability needs and drive quality business solutions on complex issues . Create and maintain deliverables such as business vision,… more
- Citigroup (New York, NY)
- …management team for due diligence, analysis and review of key transaction issues with all Citigroup functional team leaders, and presentation of key business/legal ... issues and financial impact of the contemplated transaction to...and/or novel situations. + Responsible for handling staff management issues , including resource management and allocation of work within… more
- Ford Motor Company (Albany, NY)
- …triage, troubleshooting, and resolution of eCommerce customer, dealer, and supplier issues within Service Level Agreement targets (SLA's) + Lead Payment processor ... to set goals, KPI's, and prioritization + Clearly identifies pros, cons, issues , obstacles, and dependencies for actions + Influence cross-functional team members to… more
- CAI (Albany, NY)
- …e-mail, chat and one on one with customers to identify and diagnose technical issues and problems. + Provide first level support including but not limited to: ... utilized by the client), and other "how-to" questions. + Properly escalate unresolved issues to the next level of support with strong supporting documentation +… more
- Amazon (Greece, NY)
- …needs - Upholding company values and respecting every customer - Resolving issues and setting appropriate expectations with customers - Clearly understanding and ... responding appropriately to the issues that customers present - Consistently composing grammatically correct, concise, and accurate written responses to customer … more
- Bassett Healthcare (Cooperstown, NY)
- …is accomplished by assessment of learning needs, identification of issues and trends, identification of desired outcomes, planning, implementation, coordination, ... assessments for both individuals and groups. Uses data and tools to identify issues and trends that indicate staff learning needs. Develops, revises and implements… more